Question about Whirlpool MH1170XS Microwave Oven

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Our whirlpool mh1170xss-6 microwave will only go on for 3 seconds and then shuts off. If i press and hold the " 30 sec" button it will sometimes remain on bur does not heat the food up. I tried turning off the breaker for 5 min and turning it back on and it still doesn't work. Any suggestions before buying a new microwave, we only got this on in march of last year.

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Microwave oven coming on but not heating

I had the same problem with my Sharp OTR microwave/convection oven. I had 2 service reps out to look at it (Sears and Lowes) they both said it was the magnatron and would cost about $500.oo to repair it. I called Waverly's Appliance in Paris, TN and it turned out to be a diode. Total cost of repair was $35.00 including service call.

Posted on Jan 09, 2009

pgh_pa_guy
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SOURCE: microwave wont heat

The manual says "while in standby mode, press and hold the '3' key on the keypad for 3 seconds until 2 tones sound and the 'DEMO' icon appears. Repeat to turn demo mode off."

You can download a copy of the manual here:

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Use%20and%20Care%20Guide%20-%208206572.pdf

Posted on Jan 26, 2009

MicrowaveSvc
  • 9047 Answers

SOURCE: Whirlpool Model #MH1170XSS-0 will not heat

Since FixYa is not currently notifying us Experts when Clarification Requests are answered, you will need to post a NEW help request.

I
n your new post, please include your brand name and the full model number from the tag in or on the unit and your symptoms, as well as the answer to the following questions:

- When you try to microwave are the inside light, internal cooling fan and turntable all working?

- Is there any unusual noise or is it louder or quieter than normal?

(A loud buzz, hum, or groan is usually a shorted high voltage rectifier diode, but a sound like gurgling into an empty coffee mug is one symptom of a failed magnetron, and yet the mag can be bad without that sound.)

We have a sound clip here of what a microwave should sound like when the cooling fan and high voltage section are working.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com

Posted on Oct 11, 2009

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You can download a copy of the manual here:

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This is a Whirlpool model, so one of these methods should work:

- Press and hold the Cancel button for 3 or 4 seconds.

- Touch and hold START/ENTER for 4 seconds.

- Touch and hold START for 5 seconds

If none of these works, contact Sears.

We're happy to help and we appreciate your thoughtful rating of our answer.

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