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Have a HP DVD 840d burner, my pc only recognizes the cd rom not the dvd burner. any help to get this to recognize my dvd burner.

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If you load a commercially-produced DVD disk into the drive, does it show in "My Computer" or do you get an "insert disk" message?

If it shows, right-mouse click on the icon, and choose "Explore".
Does it show files/folders, or is there an error-message?

Posted on Oct 11, 2010

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