Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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Copying from upper tray - line on the copy - good copy but has a solid thin line, about the size of the roller.. -- copying from glass is fine..--if it is the roller ! how do I clean upper roller and etc. ?.. Denny My printer is OfficejetPro 8500 A909g wireless

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Hello, you said this was a copy, have you tried making copy from the glass, and not thru the doc feed, just to see if the output us the same. if not, open up the doc feed area, and clean the **** glass. now if your prints from the computer are the same as the copies, then its possible that the problem is pressure rollers above the ashpalt grey platten roller. alittle harder to clean but can be cleaned off.

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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