Question about Schwinn Original Airdyne

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Heart Rate Monitor fails to show correct Heart Rate.Batteries were replaces.

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Hello there

If the chest strap isn't put on properly, it can cause poor or no readings.

Your heart rate monitor might need to be calibrated,Determine whether it is time to recalibrate your monitor, which depends on how often you use your monitor. Those that are used up to five times a day should be calibrated annually. For less use, every 3 to 5 years is recommended.

Call your customer service number during their service hours. A representative will help you determine whether you have a valid warranty on your monitor and if it will cover a calibration service. If your calibration service is not covered, the representative will tell you the current rate for the service and give you a customer service number.

Pack your monitor in a damage-proof box suitable for shipping(if you will be shipping). Remember to include all the parts of your monitor. You should also enclose a letter with your contact information, customer service number and a request for calibration service. Do not forget to enclose a check or money order for calibration service if it is not covered by your warranty.it is required that you include funds to cover the amount it will cost to ship your monitor back to you.

You will receive your monitor back within a week to 10 days. If you have not heard anything in 2 weeks contact your manufacturer

Posted on Oct 11, 2010

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