Question about Philips 42PF9630A 42 in. Plasma Television

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Resetting philips 42pf9730a/37 remote

The only thing that works is the volume. this has happened before and we just reset it but the instructions to do that are really hard to find! theres 2 buttons that need to be pushed, but i cant remember which ones.

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  • CNega Jun 03, 2008

    I have the same problem. Also whenever i try to channel up or down on the remote all 5 of the lights on the top of the remote will go on and i have no way of changing the channels or anything besides manually doing it on the tv itself.

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Most of the problems with the Philps 42" plasma (other than fuses) can be fixed with a firmware update.
If you have a PC and internet connection you can download the firmware and tranferit to a 1 gig USB memory stick. turn off the TV insert the Memory st, turn on the TV and it automatically recognises the stick will go into upodate mode with on screen instructions for the user.
They have had problems in the past with HDMI and volume, HD pixel problems, all of which got fixed in these updates.
It is very intuitive and if you have the slightest PC savy, anyone can do it.
44hink

Posted on Jun 04, 2008

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The volume controls on both my remote and my Philips flat HDTV 37PF7320A 37." How do I fix it?


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It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Update using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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You might have to use a button other than volume + in the instructions below - you can find out which button by running a Repair in the Philips Device Manager:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be gooOd to go again.

-Tha Mp3 Doctor

Oct 24, 2008 | Philips SA5125/37 MP3 Player

1 Answer

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

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Resetting philips 42pf9730a/37 remote


There is a firmware that can be updated via usb from philips. This fw was used to correct the tv powering on with no picture randomly (they called it a maintence session) but it was a problem. The tv would power on on its own and do this..

But... This will not resolve your problem if the set doesnt work when normally powered on. I know this first hand as I dealt with philips under warranty on this exact same set not too long ago.

The problem is with the main control board and y sus board. If the set is not under warranty, good luck finding the parts as they are $$$$$.

They replaced mine as they couldnt find the boards needed, I waited a month and said enough was enough.

But there is no simple fix for this one. Combination of 2 problems.

Aug 12, 2008 | Philips 42PF9630A 42 in. Plasma Television

1 Answer

Resetting philips 42pf9730a/37 remote


There is a firmware that can be updated via usb from philips. This fw was used to correct the tv powering on with no picture randomly (they called it a maintence session) but it was a problem. The tv would power on on its own and do this..

But... This will not resolve your problem if the set doesnt work when normally powered on. I know this first hand as I dealt with philips under warranty on this exact same set not too long ago.

The problem is with the main control board and y sus board. If the set is not under warranty, good luck finding the parts as they are $$$$$.

They replaced mine as they couldnt find the boards needed, I waited a month and said enough was enough.

But there is no simple fix for this one. Combination of 2 problems.

Aug 07, 2008 | Philips 42PF9630A 42 in. Plasma Television

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Make sure you are using the original USB cable that came supplied with the GoGear, and then try the volume + method again. If the volume + method doesn't work, then there is a problem with the USB port recognziing the device being plugged in - or, the player was physically damaged.

May 29, 2008 | Philips SA5125/37 MP3 Player

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