Question about Kenmore Elite HE4 Electric Dryer

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Dreaded F24 Error Code

I've read all the blog on this problem but could not find the temperature sensor anyway on my washer. I called for service but they can't come till next week. Please help if you can and advice me what this problem is. No water comes out at all into the washer. Water only in the soap dispensier.

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  • maryannlhy May 31, 2008

    My washer and dryer is brand new. This is the first time I am using it and I encounted this problem.

    Kenmore HE5T Steam Washer

    Model No: 110 47789 700
    Serial No: CSU 3214404


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I will try to find a diagram, so that you can replace the sensor

Posted on May 31, 2008


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Inlet thermistor open f24

A thermistor changes in resistance with changes in temperatures. As the air is drawn out the dryer into the blower and discharged out the machine, the resistance changes made by heat differential is monitored by the control. If the control cannot get a reading from the thermistor it does not know what the temp is inside the dryer so it declares an error and shuts down. You must not only replace the thermistor you gotta clean up the innards to do the job right. Their are videos on yourtube which show how to replace a thermistor in a dryer.

Mar 11, 2014 | Dryers

1 Answer

I have model # MDE6700AYW (Maytag Neptune electric dryer) Error code T5, service codes 0, 19 and 76. Can anyone tell me what part needs to be replaced?

Check to see if your thermistor is bad by measure the resistance. It should be 10K Ohms at room temperature.
If it's bad, replace it BUT you have to CLEAR to error code.
1. Enter to Service Mode by press CHIME and TEMPERATURE keys for 3 seconds or until 3 beeps are heard.
2. Access Diagnostic Codes by pressing WRINKLE PREVENT. A d will be displayed. Rotate the CYCLE SELECTOR KNOB in either direction to read it.
3. Press SENSOR DRY and TIME keys for 3 seconds to clear it.
4. Power OFF to exit Service Mode
5. Power ON
Here is a link to the part in case you need it.

Aug 23, 2011 | Maytag Neptune MDE6700A Electric Dryer

1 Answer

Start button flashing but won't depress to make dryer run

This advice is for Whirlpool Duet and Kenmore Elite model FRONT LOADERS displaying the "F24" Error Code. Some of the error codes on these model washers can be erroneous, however. The first step in troubleshooting any error code is to simply unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of the washing machine. If the error code reappears following a CCU reset, then you have a genuine problem.

"F24" is an indication of a water temperature sensor (NTC) error, or Heating Circuit failure. Check the Water Temperature Sensor and check connections to the Water Temperature Sensor.

To access, you will have to UNPLUG your washer and remove the lower access panel under the door. The panel comes off by removing the screws under the bottom edge. HINT: If you place a 2 x 4 under the front feet of the washer, it will make access to the screws much easier. If the panel sticks, a tap on the sides will knock it free. The panel will drop down then come off. The sensor (NTC) is located at the base of the wash tub in the front on the heating element. This will be a small square shaped plug between the heating element terminals. Make sure this plug is secure and not loose or unplugged. It is common for the connector plug to come loose due to vibration. If the plug is intact, check the contacts for corrosion. If everything appears as it should, then unplug the wire harness and take a resistance check. Readings will be as follows:

Temperature Meter Reading
32°F (0°C) 35.9 K ohms
86°F (30°C) 9.7 K ohms
104°F (40°C) 6.6 K ohms
122°F (50°C) 4.6 K ohms
140°F (60°C) 3.2 K ohms
158°F (70°C) 2.3 K ohms
203°F (95°C) 1 K ohms

Roughly...around 9K ohms at room temperature if I'm reading the chart correctly. Take readings as listed and also double check the connector to make sure it is not oxidized. Try cleaning the plug and reconnecting to see if the error code goes away. If not, you will probably have to replace the sensor. If the sensor checks good, take a reading across the heating element terminals. It should indicate about 15 ohms.

Lastly, remove the washer top panel by removing the three screws holding the panel in place in the rear. Once the screws are removed, slide the panel back then off. Locate the Central Control Unit (CCU) directly behind the wash tub. Take a resistance check at the Heating Element Solenoid by removing connector 9 from the CCU (this is the second connector from the RIGHT as facing from the front). A reading across test points 1 & 2 should also read 15 ohms.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.))))((((

Jun 22, 2010 | Whirlpool Cabrio 7.0 Cu. Ft. Super...

1 Answer

F5 code on a asko 7703. Keeps shutting off.

Hello dwight, welcome to Fixya.

I see you posted here a couple of days ago so I`m not sure if you still need a solution, but in the event you do, this should move you to that, or closer to a solution at the least.

The "F5" error code on Asko dryers is indicating a communication fault between the moisture sensor and the control, typically caused by lint build-up on the sensor itself...that`s the best case scenario anyway.

The first step in this process is to gain access to it and clean it, and here`s how...

1) you`ll need to remove the lower panel to which you will then reveal a plastic cover over the blower housing. Located on the housing you will find the moisture sensor usually hidden under some black puddy.

2) Remove the gum type puddy and there you will find the sensor held in place via single screw, a very small torx head...#10 I think, pardon me it`s been a while.

3) Remove the sensor and clean it out best as you can. **It will resemble a thimble one would use for sewing, see below**. Re-install the moisture sensor and give it a test. If that fails to remedy the problem you may indeed require a new sensor, but I`ll tell you how to check it first.

** Unplug the dryer from the wall or turn off the breaker **

Remove the plug of the sensor ( it`s a small board plugged into the main control board so it is a bit involved to gain access to it ) and with the aid of an ohmeter measuring accross the sensor should supply a reading of 40 - 60k ohms ( thousands ) at a temperature of 86°F - 68°F. ( 20°C - 30°C ).

Unfortunately you must do the measuring at the integrated board to which the sensor leads are soldered to. I`ve attached the image below of what to look for.


**You`ll also want to check for any wire`s which may have gotten severed from rubbing against the drum or the like. An open circuit will cause the F5 error as well, so you want to be sure it isn`t simply a wire cut or something simple such as that.**

Having said all that you may find it overwhelming and decide to call a pro. May I suggest if you do, check around for a service company familiar, or even better an authorized servicer of Asko products, they may cost more but save you more in the end.

Hope this was useful to you and thanks for choosing "fixya". Please take moment and rate the info I provided for you here today and a testimony if you are happy with the solution. Let ME know if you are not and I`ll try to assist you further.

good luck.

macmarkus :)

Jun 08, 2010 | Asko T780 Dryer

1 Answer

I can't clear out the F24 error message. What should I do?

"F24" is a Temperature sensor (NTC) error. The following link explains how to troubleshoot this problem:

The NTC, or temperature sensor, is located under the bottom front of the wash tub. It is a small square black plug between the heating element terminals. In many cases the connector plug comes loose and simply needs to be reconnected.

If the NTC is defective, a replacement can be purchased at any of the following websites:

Prices vary between these sites, so shop and compare. The first three sites have helpful exploded view diagrams that you can use for reference to locate and correctly identify the parts you need. The average cost is about $10. The NTC and Heating Element is usually listed under the "Tub and Motor Parts" parts listing.

NOTE: For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front fett of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

If you have any questions about this repair, please post back with your MODEL NUMBER and let me know. I hope this helps you.

Jun 07, 2010 | Maytag EPICz Electric Dryer

1 Answer

What doe error code E63 refer to? thanks

"E63" error code means that your dryer thinks the temperature is too hot. Most of these units should still be under warranty so I would highly recommend calling warranty to correct this issue as any problem to fix this will involve replacing a sensor or a control board which involves high risky things to be done. So its safe to reach the company service technician to fix this issue.
Thank you!!

Jun 01, 2010 | Electrolux EIED55I Dryer

3 Answers

T5 error code comes in my amana dryer ned 7200tw

That is actually a Ts error.

Thermistor Short Sensed

The Thermistor resistance is very low.
Check for:
- Clogged lint screen.
- Restricted vent system.
- Check Thermistor resistance.

Thermistor is Item #27 HERE

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Mar 06, 2010 | Amana NED7200TW Electric Dryer

3 Answers

Maytag neptune MDE9700AYW ts t5 error

Check to see if your thermistor is bad by measure the resistance. It should be 10K Ohms at room temperature.
If it's bad, replace it BUT you have to CLEAR to error code.
1. Enter to Service Mode by press CHIME and TEMPERATURE keys for 3 seconds or until 3 beeps are heard.
2. Access Diagnostic Codes by pressing WRINKLE PREVENT. A d will be displayed. Rotate the CYCLE SELECTOR KNOB in either direction to read it.
3. Press SENSOR DRY and TIME keys for 3 seconds to clear it.
4. Power OFF to exit Service Mode
5. Power ON
Hope this helps

Jul 25, 2009 | Maytag Dryers

3 Answers

Dryer shows E63 error code? What is it? Should I call service?

The error code E63 is a high temperature warning

If you dryer is under warranty, take advantage of it. If not it may be a failing sensor or possibly a control board.

Apr 11, 2009 | Electrolux EIED55H Dryer

1 Answer

Can you tell me what fault code E2 on a Hotpoint dryer 9344 means please? It seems as if the heater works for a while but then I think it cuts out and I cannot decide whether to call the repairman or...


To my knowledge, on most brands/models, an E2 error code indicates a a "thermistor failure" This could be indicative that the temperature is too high (which I am assuming is not the case) or the temperature sensor is defective, more specifically shorted (the continuity test reads below 500 ohms).You would need a continuity tester (DVM) to verify this. Should you find it useful, the standard resistance measurements are:
  • 60 degrees F. - 15.3K ohms;
  • 70 degrees F. - 11.9K ohms;
  • 80 degrees F. - 9.2K ohms;
  • a reading greater than 50K would indicate an open thermistor and would display error code E1.
This of course would require opening the unit, replacing the aforementioned part (if tested bad), a fair knowledge of electrical/electronic components and circuitry as said, use of a DVM and safe working practices. If you are uncomfortable with w DIY (do-it-yourself, then perhaps your best bet would be to seek the services of a qualified professional.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Aug 19, 2008 | Dryers

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