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Screen displays "PU K ASIC ERROR" message. Printer doesn't respond and I also notice that the paper trays are not initiated.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

atlasuk2007
  • 85 Answers

SOURCE: Problems getting printer to respond after clearing paper jam

hi try this http://support.dell.com/support/edocs/systems/3100cn/en/UG/section19.html your printer error is mentioned and a solution offered good luck

Posted on Aug 28, 2007

  • 13 Answers

SOURCE: load tray message

Paper size is incorrect (your software needs Letter not A4). Try to change format in a program that you are trying to print from.

Posted on Nov 30, 2007

  • 1 Answer

SOURCE: Error message: load paper face down in main tray

Here is a reply from HP about this error. The "Semifull Reset" seems to work for me so far.

Tony H.

I am Munik from HP Total care for All-in-One products and this is my response to you in regards to the query related to HP Photosmart C5180 All-in-One. Thank you for contacting HP Total Care and its a great pleasure for me to assist you.
I understand from your e-mail that your printer makes a lot of noise when it tries to print and also gives the following error message "Out of Paper Load paper face down in Main Tray", I regret for the inconvenience and apologize for the same.
To isolate the issue, I recomemnd you to refer this website and ensure the correct paper load:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00704348
Copy the URL from "http" to "c00704348", paste it in the address bar of the browser and then press Enter.

And now to resolve the issue, I request you to perform the following website:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00786157
Copy the URL from "http" to "c00786157", paste it in the address bar of the browser and then press Enter.
Now check the status, if the issue persist then perform teh following steps:

I. Power cycle
===========
Follow the steps below to power cycle your all-in-one:
1. Unplug the power supply from the wall outlet.
2. Unplug the power supply from the back of the printer.
3. Wait at least 20 seconds, then plug in the supply back into the wall outlet.
4. Plug in the power supply back into the printer.
5. Press the power button to turn the printer on.

II. Semifull Reset:
==================
Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models.
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

I believe the above information helps you. If the issue persists, please get back to us with the results. We will be glad to assist you.
We appreciate you giving us the opportunity to provide you with superior customer service. I wish to take this opportunity to thank you for being one of our most valuable customers.

Have a nice time.
Sincerely,
Munik
HP Total Care.

Posted on Jan 30, 2008

  • 13 Answers

SOURCE: The paper tray has paper

MP - is the manual tray on the side. Sometime I've had trouble with switch that locates the paper on the side. Joggling the paper has helped me.

Posted on Oct 26, 2008

Corysf62
  • 188 Answers

SOURCE: Will not print

This usually happens when the paper tray is set to the incorrect paper size.
This printer determines what size paper is installed in it by the little "fingers" on the left side of the tray. When you adjust the paper tray, it determines how those fingers are positioned, and therefore, how the switch reads the paper size.

If the tray setting is off, even by one little click, then the machine may read the paper size as other then letter. If this happens, you send a letter size job to the printer, and it doesnt think it has letter size paper, it will tell you to put letter paper in the MPF feeder.

If the tray is definately set to letter, but the machine still thinks it does not have letter, then the tray or the switch that reads the tray is defective, but 99% of the time it is just the tray is not set correctly.

The MPF door can be open or closed 100% of the time with NO EFFECT on how the printer works.

Posted on Nov 22, 2008

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I have an epson printer and when I hit print, the paper slides right thru & says paper jam


  • Carefully remove the jammed photo paper. Gently pull the paper up and out of the paper feeder tray.

  • 2

    Reload the paper into the tray. Stack the paper on a flat surface and then carefully slide the paper stack straight into the paper feeder tray---along and aligned with the right side of the tray. Secure the stack in place by sliding the left "edge guide" against the paper stack.

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    Press the "OK" button to resume printing. If you had a "Paper is jammed in the printer..." error message displayed on the control panel LCD, pressing "OK" should also clear the message.

  • 4

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    Paper not loaded error is displayed by the printer when the printer doesn't detect any paper. Here try this one.
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    • If properly inserted and still the printer doesn't detect it. Try putting more amount of paper in the tray.
    • Be sure that there are no damaged paper in the tray.
    • Clean the rollers using a cotton buds and a clean water.
    • Now try printing again.
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