I had had techs out a 100 times trying to find out why I keep getting booted. they say they cant find anything wrong with the lines, I get botted every fre mins.the dsl and internet light goes out.I cant find anyone who can figure out whats wrong, HEEEELP!!!!!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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There's a lot of possiblities here.If you have a DSL/dialtone lineshare,listen for noise on the line(humming,crackling static,dropped calls).If you have a dry loop(DSL only),connect a phone in place of the modem and see if it has an "intercept" message(like "you have tried to call a number out of your service area" or something like that).If it does,you can use a phone to check the line when the DSL drops(don'touforget to put an inline filter on it).If the DSL light doesn't go out when the Internet light does,it is NOT a problem with the physical line.This would be an issue with the modem or the equipment at the serving end.( I am a DSL tech,and spend lots of wasted time diagnosing and trying to fix problems that are beyond my reach(central office server issue) or that I didn't need a dispatch for(it is cheaper to send a new modem than to send a tech).
are any lights going off or flashing on mdm ? then call isp . . when was the last time you pwr cyc mdm AND router if it has been awhile try that turn both off for for 3 to 5 min turn mdm on first wait for dsl light wait 2 min turn router on wait 2 min try again if still have problems connect direct to mdm and if still doing it it isn't the router it is the internet connection or mdm
Your dsl line stays the same. you're only changing your dsl equipment.
if you are not able to go online using the 327w, you might need to have it configured depending on the type of connection that you have. if you are using PPPoE (which means you enter a username and password on the modem to connect to verizon) you need your 327w configured for pppoe. but if you are using DHCP connection, any modem or routers should be plug and play.
Most verizon customers from the west coast uses DHCP while those on the east coast uses PPPoE.
You can call tech support to make sure which type of connection you are using.
Did you install the line filter to isolate the dsl side from plain telephone signals? Telephone equipment can interfere with dsl signals if the proper filters arent used. Read this: http://www.hometech.com/learn/dsl.html