Question about HP Color Laserjet 3550 Printer

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It keeps saying paper jam inside front door but it will not reset then it jumps to fuser jam we have done all instructions?

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Hi,

As you say that you have done all possible check, please go through this link where the solution is specified, If the problem still persist I suggest you to call the HP Technician to resolve the problem, If it is still in warranty.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?prodSeriesId=411171&prodTypeId=18972&objectID=c00047478#A20

Regards

Posted on Oct 11, 2010

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I get an error message that there is a paper jam in the front door, there is no jam. I open and close the front door and then it says the jame is in the fuser, ive taken that out and no jam hp 3550 laser...


Often when you get this error, there is a jam that is very difficult to see. You need to open the printer, remove the bottom two cartridges and the transfer belt. Then close the door part way and look straight down inside the printer. That part of the printer is called the registraion assembly and there is a paper sensor in there that often gets stuck with a small piece of paper after a paper jam is removed. You can carefully lift up on that assembly to unseat it and have a look underneath..

May 03, 2011 | HP Color Laserjet 3550 Printer

1 Answer

Fuser paper jam


is a stuked paper sensor, or misplaced, check more carefully

Jul 15, 2010 | Dell Office Equipment & Supplies

1 Answer

Consant paper Jam - Canon 1600 photocopier


Try to clean the rubber parts. Probably these are filled with paper dust.

Jul 22, 2009 | Canon ImageRunner 1600 Copier

1 Answer

202.01 and 202.03 Paper Jam


The 202.03 error code has to do with an early life failure of the fuser. Try replacing the fuser. If that doesn't work, a tech is needed to replace rear door. Don't forget to reset maintenance counts when you replace fuser!!

Jul 01, 2009 | Dell 5310n Laser Printer

1 Answer

HP LJ P3005 13.31.00 ERROR


Hi,
As i can understand whenever you try to print with rear door closed printed page should come on top from top output roller however paper gets jammed.
Solution:
Try to print a page using rear door open and it should come out from the rear drop down tray it printed page comes out successfully with rear flap open than paper gets jammed at top due to faulty top output roller.
However if the paper gets jammed at fuser with rear door closed than it is issue with fuser in that case you need to get fuser replaced at the same time replace 20 tooth gear next to fuser.

Thanks and Regards
Neeraj Sharma

Apr 11, 2009 | HP LaserJet P3005n Printer

1 Answer

Jammed paper...


Try removing the Toner/drum unit and see if paper is there. Also check the rear access door to see if paper is stuck in the fuser.
Sometimes you will get a jam where the paper has not even left the paper tray. Try removing the paper tray and cleaning the paper feed roller with and cloth dampened with a little water. The roller is located just above the center of the tray.

Apr 08, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

13 Paper Jam - but there is no paper inside!


I have a long solution (possibly) to your issue:

Error 13 Paper Jam
  • Paper jams can occur in 3 places: Entry, registration and exit.
  • If the paper isn't picking up out of the paper tray, visually inspect the pickup roller. If it looks shiny, replace it. You should also replace the separation pad as they work together. On the 4L/4P/5P/6P the pickup roller has a plastic shaft that breaks. You'll have to replace the whole pickup assembly. This requires major disassembly of the printer. Check our printer repair kits for your model printer. If you don't see it listed, email us.
  • If you have an HP 4/4+/5 with an optional 500 sheet feeder that's jamming, check the balance knob adjustment. Center it with a full **** of paper for proper operation.
  • If the paper is jamming at registration or anywhere between pickup and exit it could be a number of things. Check the paper path for torn bits of paper or label residue. On the II/III series, remove the metal registration guide plate (2 screws) and check underneath it. If the pickup rollers are moderately worn, the paper will stop just short of the registration roller. On the 4L/4P/5P/6P remove the screw holding the oblique roller assembly (Inside front of printer) and pull out and inspect the assembly and the area under it. On the HP 4/4+/5 pivot up the metal plate and check underneath it. Check the roller assembly on the left side for torn scraps of paper (a flashlight or torch is necessary).
  • Make sure paper cassettes are firmly seated, corner tabs aren't bent. Some trays have lifting springs that could pop out if tray has been dropped.
  • On HP IIP/IIP+/IIIP printers if the paper scrunches up at the toner cartridge you'll need our Inside Accordion Jam Repair Kit.
  • Check your software settings in the program you are attempting to print from. Do you have the correct paper size specified? If you have a different paper size than what is in the tray, you'll get a paper jam.
  • Exit jams are frequently caused by exit sensors. These sensors are typically mounted on the fuser assembly or adjacent to it. They are plastic arms that block and unblock an optical sensor. The arms can get stuck or knocked out of place when clearing paper jams. The optical sensors can also get dirt blocking the photo cell. Clean the sensor and check for free movement and proper installation of the sensor arms.
  • On HP II/III series exit jams are mostly caused by worn gears. The best way to troubleshoot this is to defeat the door interlock (see door interlock photo on troubleshooting page). Press down on the arm on the top right of the fuser. Initiate a test page. While holding down the arm, press one of the metal cartridge detect switches just below the door interlock. Watch the movement of the gears. You will get a 51 error because the door is open. Recycle power to get rid of error. There is an arm gear on the lower right of the fuser that can shed teeth. There is also a 14 tooth gear below the large gear on top of the fuser. You can also manually rotate the large gear and check for binding or crunching. If that happens, then replace the 14 tooth gear. On the door, there are some delivery coupler gears that mate with the fuser and drive the exit roller. Check the gears for excessive wear. Replace if necessary. If the paper gets almost all the way out and jams, replace the exit roller or the exit roller assembly. If the error occurs after fuser replacement, check and see if the connector on the left of the fuser is properly mated with the one in the printer.
  • On HP IIP/IIP+/IIIP printers if the paper has accordion folds on the bottom and jams on exit, order our Top Output Accordion Jam Repair Kit.
  • On HP 4/4+/5 printers the most common cause of exit jams is the exit assembly. Order our 4/4+/5 Exit Jam Repair Kit. Exit jams in the fuser can be caused by a broken fuser drive gear or a broken gear on the fuser. Remove the fuser and check the gear inside the printer for broken teeth. Manually turn the gears on the fuser and check for smooth operation. Check the paper exit sensor arm for proper mounting and free movement.
  • Check to make sure the rear door is closed on the printer. Open doors can cause 13 paper jam indications.
  • On the 5L/6L check the registration sensor arm below the pickup roller. Also check the exit sensor arm (bottom center of the fuser). These arms frequently get stuck or dislodged clearing paper jams. On these printers, if you are experiencing frequent paper jams, order our 5L/6L Multi-Sheet/No Feed Repair Kit
All this comes from:

http://www.fixyourownprinter.com/reference/errorcodes/hp

Good luck with it, I love the HP LaserJet 4 series of printers. I used to warm my coffee on the top of the fuser when I was doing large print jobs :-)

If this information helps, please give me a rating, thanks!

OpenSource13

Apr 07, 2009 | HP LaserJet 4 plus Printer

1 Answer

Paper feeder jams and crinkles the paper up


there is a set of stripper fingers that kiss the fuser roller and paper is jamming up aginst that area

FIX

Open the fuser section door and front door Look at the fuser roller from exit and front door If there is a wiper pad (slides in on a rod from the side of the machine) remove it and put some fuser oil on it

go to area where you find the paper folding up and observe the stripper fingers for any blockage

If there is some bits of toner on the fingers clean them with a q tip and alcohol

take your finger ( make sure machine has cooled and you have unplugged from wall) and press up against the stripper fingers to se if there is movement (some coiers have a solenoid that activates the striper fingers)

The fuser oil hels keep the fuser roller clean and keeps paper from sticking on rollers

Try the copier if this does not fix i believe you have a problem with a solenoid which will require a sevice call

If you want to observe the paper coming through the fuser rollers and seeing if the fingers activate
ou can trip the safety swithes in the doors and exits and observe

Best of luck to you







Jan 06, 2009 | Sharp AL-1642CS Copier

2 Answers

Crinkled paper and jamming


Where is the paper jam ???? If you have a paper jam in the back of your printer it maybe the fuser unit.....Make sure thaht you don't have a little peace of paper somewhere in the paper path...

For your drum, did you reset the drum counter ????Normally the instruction for resseting the counter is in the drum box...

Mar 26, 2008 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Paper jam. we removed the major portion of it. bit of paper is inside. we can't find out that. display shows 13.20.00. we removed front and back except toner catridge. what we have to do.


Try this linke below.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=411171&prodTypeId=18972&prodSeriesId=411171&objectID=c00642524

Or i cut and paste text, but you should view pictures. If you cannot get to it from link. Try typing "Paper jams alternating between front and back door" It should be first link from HP about a 3550.

document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 3500, 3550, and 3700 Series Printers - Paper Jams Alternating Between Front and Back Door Issue Description Customers may see paper jams error messages with no paper seen in the paper path. The message will alternate between check the front door and the back door. Workaround The release lever engagement tabs on the rear door can be bumped into the in-correct position. The purpose for this tab is to re-engage the fuser release levers as the rear door is closed. When one or both of these are left in the in-correct position the printer goes into a cycle of alternating between a "Jam in the Front Door" message and "Jam in the Rear Door" message. There is no paper present in the paper path when this happens. When a customer gets the "Jam in the Front Door" message and opens the front door, no paper is found. After the customer closes the front door, they get the "Jam in the Rear Door" message. When they open the rear door, find not paper (even pull out the fuser), and close the rear door, they get the "Jam in the Front Door" message. This cycle will continue

Placing both engagement tabs in the "Correct" position solves the problem and allows the print job to continue.for as long as the customer is willing to keep checking.

Sep 27, 2007 | HP LaserJet 3550 Printer

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