Question about Avaya 5400 Series 5410 Phone

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My extension is engaged all the time, what can I do about it? Also my main line number is just ringing through to voicemail

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Call a tech in. Is the phone off hook?
Is it logged in to take calls?

Posted on Oct 12, 2010

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Posted on Jan 02, 2017

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Turn off voicemail 6408D+


Turning off voicemail is usually done by the voicemail administrator, they can reset passwords and add or delete a mailbox on an extension. The number of rings before going to voicemail is usually system wide, and that program is changed by whoever programs your phone system.

Apr 21, 2014 | Avaya Definity PBX Phone 6424D+ Gray

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When the Norstar m7324 phone is set to night mode after business hours, the caller goes direct to voicemail when the caller dials an extension. How do I change it so that it rings at the extension a f


Night service will only control if AA to answer (main greeting) or human, you!.
If people enter extension and it goes straight to vmail then the user invoked that option (Feature 987) which is what you should do when you leave your office.

Oct 11, 2012 | NorStar M7324 Telephone

1 Answer

I have Panasonic KX-T7420s with a TVS50. I have voice mail set up at each extension number. I tried calling from an outside number and transferring to a different extension number to see if I can leave...


Take a look at the manual. One of the bits in programming deals with the status of the FWD/DND button. You can make it light solid for FWD and flash for DND. There are other ways to intercept the calls, but trust me, this is the cleanest. You set 7104 165 # and it will forward always on no answer after x rings. Those rings are set system wide and can be adjusted in programming.

If you sit down wiht the PG manual, pay attentiion to programs 202,203,619 and 990 area 9 bits 3&4. A ring cycle is about 6 seconds and the default intercept is TWELVE rings....you should adjust that to no more that 4.

Car

Dec 27, 2010 | Panasonic KX-T7420 Corded Phone

1 Answer

Nortel T3716E send calls to voicemail HELP!


Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished

Jun 23, 2010 | NorStar T7316E Corded Phone

1 Answer

I tried to re-record a voicemail message from my office phone, but the voicemail box is on a different phone. I entered the system by placing the voicemail box ext that I wanted to update. I followed the...


it must have been the main general mailbox you accessed, when in the voicemail the greeting number it will ask which prompts you to press * or # to re - record current msg. try intercom 777 and if no answer still reboot the system . power switch on upper right of the cabinet.

Oct 01, 2009 | Lucent PARTNER18 Corded Phone

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Incoming calls ring 3 times at main extension, then phone stops ringing at main & rolls over to ring at all other phones. Phone rings once at those extensions before going to voicemail. (We have...


Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.

Jul 22, 2009 | Cell Phones

1 Answer

When call goes to voicemail, it says call being transfered


I understand that you would like to bypass Auto Attendant for your lines.
On extension 10 or 11
Feature 00
Left Intercom, Left Intercome
#208
Line 01
Enter your extension number
#208
Line 02
Do the same for all of the lines.
Go to your extension to program a voicemail cover button. Without it being on voicemail wont pick up
Press Feature 00
Select a button and call it Call Cover press it
Enter Feature 15
Feature 00
Press that button so the green light lights up.
Test.

Jun 18, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Voicemail timestamp & "on hold" too long


Yes Music can be played from your system during transfer. Simple connect any radio or cd player to the RCA jack located on your KSU (main box) For setting the time in voicemail log into box 999 with sec code 999997 or just 997 and press 8 for admin features. More guides and ACTUAL manuals can be found here
http://guides.idacomusa.com/

May 18, 2009 | Toshiba DKT-2020 Corded Phone

1 Answer

Voicemail


It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Apr 29, 2008 | NorStar M7310 Corded Phone

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