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Protective software Product name: SR1820NX Product number: ER919AA-ABA Serial Number: CNH60916T3 Best Buy Help and Support: When I bought from you the tower specified above, you installed the protective software you recommended at that time. I don?t remember what they were but I have since bought and installed other software from time to time, probably with unnecessary redundancy. One scans and removes several cookies daily, but that doesn?t make sense. There must be some way to prevent those cookies from being installed in the first place. I am plagued also with runtime error messages and occasional periods of slowdown that seem to occur randomly. So I?m not satisfied that I have an effective package of protective software and I would like your advice on just what I should have. I trust I can get whatever you recommend from you and that I can install them. Please advise. William P. Best wpbest1@comcast.net

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This is not Best Buy but here are a few things you should know.

You can go into your Internet Explorer settings and disable cookies but some web sites will no load if you have cookies disabled.

You should not run more than one virus scanner on the same pc as they will conflict with each other.

HP Support site for your PC

Posted on May 31, 2008

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