Question about Garmin Nuvi 265W GPS Receiver

1 Answer

The unit will not completely turn on. It will show only the garmin logo the loading maps and it will turn off again.

Posted by on

  • 2 more comments 
  • ebatolina Oct 11, 2010

    Thanks for the quick reply however I don't think the battery is the problem. The gps is always connected to the car charger so it is always charging. The problem started last week when i noticed it wont load the maps after switching on. The map is loaded from the sd card. At first I thought the sd card is corrupted so I removed it and switched it on again and it worked fine. Then I re-installed the maps directly to its internal memory by using mapsource. When I switch on the unit again my map is no longer recognized and only the base map is appearing. I performed a soft reset as per instruction manual and the unit will no longer turn on as previously reported.

  • ebatolina Oct 12, 2010

    Thanks. I followed your advice. Tried several times to switch on and off the unit untill finally it booted successfully. Immediately connected to my desktop computer and run the webupdater which I frequently use for my other garmin unit. Re-installed the software and firmware. Disconnected from my computer then reset the unit to factory setting. The unit seems to be working fine until I switch it off and turn on again. Same problem. The unit refused to boot normally again. I guess I just have to replace the unit.

  • ebatolina Oct 12, 2010

    I bought it in Vancouver, Canada only last July. I've been using it only for about 2 weeks here in the philippines.

  • ebatolina Oct 12, 2010

    Thanks. I will do that and will advise you the result.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Garmin Master
  • 6,993 Answers

Hello,

your Gps is either having a power problem.

The battery might not be holding charge anymore, maybe that's why it turns off itself.

Borrow a Gps battery from a friend and test it with yours, in order confirm if its the battery that is causing the problem of not.

Good luck.

Posted on Oct 11, 2010

  • 2 more comments 
  • Walesarumi
    Walesarumi Oct 11, 2010

    Hello,

    I believe the operating system of your GPS is corrupt. Maybe the maps you installed was corrupt and probably affected the GPS OS.

    You can leave the GPS for a while and thereafter, try to turn it on. When it turns on, you can reset the unit, if that doesn't solve the problem, then you will have to update your garmin nuvi: Updating can help reinstall your GPS operating system.

    1. Plug one end of the USB cable into your GPS and the other end into your desktop or laptop computer. The GPS device will load the appropriate driver automatically, and a message on your GPS tells you that it is connected to your computer via USB.
    2. Open your Internet browser of choice and type in the following web addres: "http://www8.garmin.com/support/collection.jsp?product=999-99999-27 "
    3. Download the appropriate version of the software for your computer (Windows or Apple) and Install the WebUpdater by following the wizard (accept defaults).
    4. Click "Start," "Programs," "Garmin" and " WebUpdater" to update your firmware and your maps. Periodically check and make sure your software is current.

    Performing a Standard Reset

    1. Slide the power switch all the way to the left (with the Nuvi's screen facing you).
    2. Hold the switch in the position for at least eight seconds.
    3. Push the switch to the right to power the Nuvi back on.

    Performing a Factory Reset

    1. Turn your Nuvi off by sliding the power switch to the left.
    2. Press your finger against the bottom right corner of the touchscreen. Hold your finger in this position.
    3. Slide the power switch to the right to turn the Nuvi back on. Continue to hold you finger against the screen until you see the factory reset prompt. Tap "Yes" to perform the factory reset.

    Good luck

  • Walesarumi
    Walesarumi Oct 12, 2010

    Hello,

    how long have you been using this unit? I think it needs a replacement for real.

    It ought to pick up after the webupdater.


  • Walesarumi
    Walesarumi Oct 12, 2010

    2 weeks? Its too soon for this unit to give this type of problem.

    I would suggest, you ignore the unit for a day or two, and then try again.

  • Walesarumi
    Walesarumi Oct 12, 2010

    Okay

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Garmin is stuck on loading maps and doesn't go beyond this point


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 12, 2010 | Garmin nuvi 205 GPS Receiver

1 Answer

Screen is stuck on loading maps screen, garmin nuvi 1200


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1200 Car GPS Receiver

2 Answers

Garmin Nuvi 1350 - will not power on unless I hold power button down for the 10 second reset. At this point, the device powers on until it reaches the "loading maps" point and then shuts down.


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1350 Car GPS Receiver

1 Answer

My garmin nuvi 265w starts up,Then turns itself off.Tried the resetting,did not help. Thank you,Billy


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 265 Car GPS Receiver

1 Answer

My garmin nuvi 1300 shuts off on its own...attempts to load maps and restarts...what could be the problem


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

I have a garmin Nuvi 1340. When I power on I just get the Garmin logo. When I connect to a pc I get a green bar that stops under the "G" of Garmin. Garmin say I have an internal memory fault. Can...


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 10, 2010 | Garmin GPS

1 Answer

Garmin nuvi® 255W Car GPS Receiver. Problem: Reboots during Map


The simple way is to send the unit to Garmin they will load the maps for free.
If you keep trying - try this -

With your thumb in the lower right corner of the screen - pushing in - like there is an X there - [ push with your thumb before you turn it on] Turn it on -
when this screen comes up - push YES -

then try your maps.
If they do not load on your pc [ which must have the unit hooked up and a legit copy of the newest maps ] then send the unit to Garmin. They will load your maps for you FREE. 86278d7.jpg

May 11, 2010 | Garmin nuvi 255W GPS Receiver

2 Answers

My Garmin nuvi 780 will not turn on. When I turn on, the Garmin logo shows on the screen. However, when "Loading Maps" is displayed, 1-2 seconds later the screen goes blank. This occurs when the unit is...


I had the same problem. When you have your nuvi plugged into your cigarette lighter it doesn't charge. Your battery is probaly near dead. I called Garmin and they told me to plug it into my computer via the usb cable. Turn the Garmin off and let it charge for several hours. That did the trick

Apr 03, 2010 | Garmin nuvi 780 GPS

1 Answer

Hi my garmin nuvi 205w has gone into some kind of reset loop. when i power on it shows the garmin logo, then loading maps, then does 2 beeps and shows the garmin logo again and repeats this sequence. any...


Try the Hard Reset procedure outlined in this tip.

a4e11e0.jpg


1061490.jpg

Does your Garmin Nuvi 205 or 205W Freeze at Loading Maps?
Does it lock up or stop working?

This tip will describe how to perform a hard reset of the device, and how to backup your 'Favorites' in case the hard reset erases them.

A hard reset (or Clear All User Data)has been known to resolve unit quirks and strange behavior after firmware updates. It's generally recommended to perform it after a firmware update but is not required by any means. However, if you're seeing quirks and strange behavior with your unit after the firmware update, it is a good idea to do a hard reset of the unit. It's also one of the first things that Garmin will have you do when contact tech support regarding quirky unit behavior.

Backup and Restoration Procedure for Favorites:

The Hard Reset procedure has been known to delete your Favorites, so back them up beforehand.

  1. From the Nuvi drive, copy '/Garmin/GPX/current.gpx' to a backup location on your computer.
  2. After the hard reset, copy your backed up 'current.gpx' from your computer back to the '/Garmin/GPX/' folder on the Nuvi, but be sure to rename it 'temp.gpx'.
  3. On the next power cycle, the Favorites will beread from 'temp.gpx' into the non-user accessible memory area on theNuvi where they are actually stored.
Perform the Hard Reset:

*Note that this will clear all user selected settings on the unit

  1. Power the unit off.
  2. Remove the battery and wait several minutes.
  3. Install the battery.
  4. Press and hold (and continue to hold) the bottom-right corner of the screen while powering the unit on.
  5. Continue to hold the screen until the "Do you want to erase all user data?"prompt appears.
  6. Press "yes" and the unit will reboot. This resets all your location settings and user preferences.

Ifpossible after the hard reset, let the unit sit outdoors in the open for about 30 minutes or so to let the unit re-acquire the satellite almanac data.


You have now performed a hard reset of your Garmin Nuvi 205 and 205W.

I hope that helps.

Jan 07, 2010 | Garmin nuvi 255W GPS Receiver

2 Answers

Unit turns on for 5 seconds then shuts off.


I charged the unit and now it works fine. Plug into computer and charge for a while and the unit should work fine.

Mar 02, 2008 | Garmin StreetPilot c550 GPS Receiver

Not finding what you are looking for?
Garmin Nuvi 265W GPS Receiver Logo

Related Topics:

119 people viewed this question

Ask a Question

Usually answered in minutes!

Top Garmin GPS Experts

SHARCNET-USA
SHARCNET-USA

Level 3 Expert

2130 Answers

yadayada
yadayada

Level 3 Expert

75797 Answers

TO Lady

Level 3 Expert

638 Answers

Are you a Garmin GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...