Question about Brother MFC 240C All-In-One InkJet Printer

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MFC-240c ink erros. says i'm low/out after replacing

Replaced ALL ink cartridges

when i replaced, the black was OUT, the rest were low. used real bro ink. now it's telling me same error it did before replaceing -

BLACK INK OUT, low ink (other 3 colors)

i thought i've tried every solution i found, but alas... no luck.

if i take out the black ink, and re-insert, it tells me INSTALL INK CARTRIDGE. i have to unplug system and plug back in for it to revert to anythign else (which happens to be NO BLACK INK, LOW INK (other colors))

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  • 4 more comments 
  • Pittpoodle Jun 07, 2008

    I have the exact same problem. Any one know how to fix?

  • John Crabtree
    John Crabtree Jun 22, 2008

    replaced ALL ink cartridges



    when i replaced, the black was OUT, the rest were low. used real bro
    ink. now it's telling me same error it did before replaceing -



    BLACK INK OUT, low ink (other 3 colors)



    i thought i've tried every solution i found, but alas... no luck.



    if i take out the black ink, and re-insert, it tells me INSTALL INK CARTRIDGE. i have to unplug system and plug back in for it to revert to anythign else (which happens to be NO BLACK INK, LOW INK (other colors))

  • Anonymous Jun 30, 2008

    i put new colors but it doesnt print black documents all other colors are ok

  • sangitagando Jul 20, 2008

    when I print, blank page comes out

  • galvarado200 Aug 17, 2008

    I bought new CYAN cartrige and after I remove the old one the printer keep asking to install it. please help

  • Anonymous Oct 01, 2008

    Same problems- We unplug the machine and still NO Cartridge!! How madening!!!



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Your printer detects ink levels with an optical sensor that shines at the clear plastic in the center of the bottom of the cartridge. Once this area is no longer dark it will tell you to replace the ink. Since you installed full cartridges it could be that the sensor is cracking up. Another possibility is that you could have air in the ink lines that run between your cartridges and the print head. When this happens the printer cannot print the color that has air in the lines. You should be able to look in your printer to see the ink lines and see if there is air in the black one.

Posted on Feb 19, 2010

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How to change an ink cartridge on the Brother MFC-240C


The Brother MFC-240C uses an individual cartridge for each color (black, yellow, cyan, and magenta). When one of the colors is out of ink, the printer will tell you to replace the ink cartridge. To replace a cartridge, follow the steps below.

All four cartridges are located on the right front side of the printer, behind a cover. Pull the cover forward from the side, where there is a slight cutout for you to grab. When the cover falls forward, you'll see the ink cartridge holders.

For whichever ink cartridge you are replacing, push down on the purple handle for that color. The ink cartridge holder will open and fall forward, revealing the ink cartridge itself. Push down on the cartridge holder and the cartridge should pop toward you a little bit. Grasp the cartridge and remove it.

Open the new cartridge and remove it from its wrapper. Discard the yellow cover, unless you plan to use it for the old cartridge.

Insert the new cartridge into the correct slot (from left to right: black, yellow, cyan, magenta) so that the word "brother" is right-side up and located toward the top of the cartridge. Once it is most of the way in, push the ink cartridge holder up by the purple handle until it snaps into place. Then close the ink cartridge cover.

If you were out of ink, the machine should recognize the new cartridge and perform its calibration. If it doesn't automatically recognize it, it will ask if you have changed one or more of the cartridges. Press "1" for Yes.

Once you have printed a test page with all four colors to verify that everything is working, either discard the old cartridge in the trash or save it to recycle. But don't get rid of it until you are sure the new cartridge is recognized and working.

on Jun 01, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

I haven't replaced the ink cartridges on brother MFC-240 printer, how do I replace it? I can't seem to find where its placed in the printer. Thanks


Hello,

Here are instructions to replace your cartridges:

Brother MFC-240 Ink Replacement

BTW, here is the main support page for the printer with much more info:

MFC-240C Support

Add it to your favorites for future reference.

Thanks for using Fixya.

Mar 03, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Hi I have bought new in black cartridge and nothing .what should i do ??? Have MFC -790 cw all rest collor printing good only have problem with black one .


Did you use Brother Genuine Cartridges?????

ALL…. Epson & Brother Requires Genuine Cartridges. !!!!!!!!

In Purchasing Epson's CX 5400, CX4600, & CX7400 and more, I found out that Epson does not like Generic Printer Cartridges. I also Purchased a Brother MFC-240C All-In-One InkJet Printer. That also does not like Generic Print Cartridges. Color that should be Yellow, will turn out Green, Blue Brown, etc.

These printers have a CHIP that will detect if it is Generic or Genuine. When they see it’s Generic Cartridges, it will print lines thru the words, stripes across the picture and also do a mix match with the colors. It also will not let you print anything, if only one of the cartridges is empty.

I wanted to print only Black, and would not let me, because I did not have any ink in one of my cyan cartridges. Go figure.

That's what these Companies do., so they can keep selling the ink cartridges. Some Printers, are able to use Generic, and some are refillable. Some you can refill them up yourself and I heard, quite MESSY.

So I learned, thru trial and error, that you must use the ORIGINAL Genuine Cartridges for these PRINTERS. Some people say some models work fine compatible, but not mine.......


I had to replace the printer, but Epson, Lexmark & Brothers are always on sale. My Brother & Epson cost me $50.00 with Rebate. .


If you are using Generic, replace them with Genuine Brother Ink Cartridges.
Good Luck

Jan 29, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Not detecting ink cartridge - or saying empty - Brother MFC 240c


Is it an ORIGINAL BROTHER cartridge ? ?

OR

A cheaper version ? ?

Aug 22, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Mfc-240c reading offline and empty black


Regarding your problem: If one of the color ink cartidges is out of ink, the MFC 240C printer will not operate when you only install a black ink cartidge. It requires that all four catridges have ink available in them for it to function. When you examine a cartridge it may appear that it has a little ink in it when you get message that the cartridges needs to be replaced because a little ink remains to prevent the print head from drying out. JLHinton1@bellsouth.net

Sep 24, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Replacing the cart holder on a Brother MFC 240C


Somethings that have worked for some Brother owners to get cartridges recognised.

1. With your MFC powered up, open it up and remove the cartridge you are having a problem with, then close the MFC, leaving it powered up. It should report that there is no cartridge in the machine.

Still with the MFC powered up, open it up and reinsert the ink cartridge, then close the MFC. It should either ask if you have replaced a cartridge or go into its cleaning mode.

Answer "yes" to "have you replaced cartridge?" and it should either "print" or "clean" and then "print".


2. The cartridge holder in the printer has an "electronic eye" (light sensor) of some type for each cartridge.
Some users have found that putting either permanent marker/sharpie/black PVC tape either on the area of the ink cartridge that goes near the sensor or alternatively putting tape over the sensor itself allows printing to occur.
The problem with this method is that the printer will no longer recognise near-empty cartridges and so will not warn you to replace them and so the print head may be damaged. This is said to work on LC57 icartridges used with the following models: DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, FAX-2480C, MFC-240C, MFC-440CN, MFC-465CN, MFC-665CW, MFC-685CW, MFC-885CW, MFC-3360C, MFC-5460CN, MFC-5860CN.


Sep 23, 2008 | Brother MFC 240C All-In-One InkJet Printer

3 Answers

Ink "new" , yet not registering as any in machine. Help please.


I'll bet you're using cheap generic ink, after having used real Brother ink cartridges. It sees and it knows the ink is generic (apparently by measuring the electrical resistance of the ink). I'm in the midst of the same issue and am going to try using real Brother cartridges to see if the problem goes away.

Sep 18, 2008 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Won't print in color


Make sure you run the cleaning mode under the INK button. Run it 2-3 times to get the ink through the tubes. If you are using generic ink, it may have clogged the tubes in side the unit.

Jul 14, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

New ink cartridge istallation: Brother MFC-240


I guess you d used generic ink carts?!
If yes, the cart holder needs replacement due to ink that has stained the led control. The ink has made a short circuit. The error can only be deleted by replacing the whole cart holder!

Jan 28, 2008 | Brother Multi-Function Center MFC-240C...

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