Question about Whirlpool Calypso GVW9959K Top Load Washer

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Cloths under the agitator

When washing fine fabrics they get caught under the agitator. I have to unbolt the agitator to retrieve them, and they are ruined.
Whirpool came and said I need a new motor couple and another part for $450. It seems the agitator has too much play. Get this. It will only solve it sometimes. Man said it was a design flaw.

Any comments would be appriciated.

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  • Anonymous Jun 02, 2008

    How do I unbolt the agitator? I have a curtain under the agitator

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There was a noted problem with the Calypso washing machine involving the control board. The machine had a tendency at the end of the wash cycle to pull such a vacuum to remove excess water from the clothes that it would pull clothes under the nunator (wash plate). This cycle consisted of a 30 second drain that often pulled such a vacuum that clothing would sometimes become stuck. The manufacturer came out with a replacement control board that took the 30 second nunator cycle and reduced it to (I believe) 10 seconds. This was supposed to minimize the possibility of clothing damage. The part number for the new control board was 8571359. There should have been a service flash out on this, but I'm not certain. You can try to get in touch with Sears at 1-800-252-1698 to inquire about this. I don't know if the manufacturer will cover the cost of replacement, but they SHOULD. This was a KNOWN problem, so they should be familiar with the circumstances. Let me know if you decide to pursue it and see what they may have to say. I hope this has been helpful to you.

Posted on May 31, 2008

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If you are referring to something being caught under the agitator, you can remove the agitator easily, by following these steps:

1. Remove the agitator center cap by either pulling straight up or gently placing a flat blade screwdriver into a slot located in the cap.

2. If the agitator is equipped with an inner cap with a handle, remove this as well by pulling straight up.

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