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I have a new LG plasma TV, I have great picture for GEM and 7mate but no sound. All other new station are good. My other TV's in the house get both GEM and 7mate perfectly so antenna and signal quality OK ? Thanks

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Contact LG Australia via http://www.lg.com/au/support/contact/support-here-to-help.jsp
Provide them with all this information:
Full Name:
Street Address:
Suburb:
Postcode:
Landline Contact #:
Mobile Contact #:
Full Model Number:
Full Serial Number:
Exact Date of Purchase:

They'll advise you from there!

Posted on Oct 27, 2010

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I have an LG 42PB4D-AA Plasma. All stations perfect except for GEM and 7Mate which have perfect picture and no sound. I've read lots of posts which indicate this is very common with this model. One...


Most major manufacturers supply manuals and software updates online so if you were to log on to the manufacturer's web site, you may be pleasantly surprised as usually, if available, one is able to download, by model number, Customer Instruction Manuals, Dealer Network for spare part supplies and updates as required.

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I have an LG 32LB9D TV and had been having p[roblems with it getting channel 73 (7mate) and 90 (GEM). I could get a good picture on both but no sound. Now all of the sudden it won't scan for channels, it...


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I have the same TV and have the same problem!!! it sucks! every channel but 7mate works fine..
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I reciebe all the new channels but 7mate and gem have no volume, I have tried everything is there a certain cord or set top box I need.........Please help....


i have had this same problem with many of my customers of late...have not found and hard and fast solution however try retuning the tv or upgrading the firmware. I think you may have to contact LG regarding a firmware upgrade as this tv has no network connections or usb ports. i had to replace a set top box for a newer model for this same reason.

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I get no sound or picture on channels 90 (GEM) and 73 (7mate) but i do get their guide. Every other channel is fine. I have done auto channel search a few times and nothing has helped.


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