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Re: stiletto 2 repair
If the screen is not working, then you are out of luck - no one fixes these, including the manufacturer (hint: if it is still in warranty, call manufacturer and said it spontaneously cracked - don't admit to having broken it).
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You may want to try to run a device recovery. Sometimes when a battery is drained, the Stiletto only remembers the status of the last battery as it ran completely out. A device recovery would help it reinitialize and recognize a new battery. Instructions and links for device recovery can be found here:
I am having the same problem. Sirius must've sent out a bug cause many stiletto users are coming forth. Mine stopped working about 1 month ago as of today March 26. Sirius Representative told me today that they are being discontinued.
I do this repair for a broken LCD on the S50's. I am on Ebay and my user
name is rarey57siriusXM. Look me up I also do LCD and scroll wheel
repairs for the Stiletto 10 and 100's. Cost of this repair service is
$24.95 and that includes free priority mail shipping back to you on all
these different repairs. Thanks
That's one of several problems my Stiletto 2 has. The only solution I've found is to "reboot" the unit. You'll have to remove the unit from the cradle, pop the back off, and remove the battery for a few seconds. Then put everything back together and power it up. It will take a minute or two, but once it reboots it should be fine.
I'm a relatively new subscriber, only having my stiletto2 for 3 months. It just started "not recording" and "deleting my recordings". In researching, I came to this thread. Since no one really seems to have posted a real solution here, I'll share what I've found elsewhere.
1.) Check to make sure your SL2 has the latest software (ZAP). To find out what version you have, navigate to Settings >> Device >> Device Info. If your software is not up-to-date simply connect your radio to Internet Radio for about an hour and it will be downloaded. You will get a notice on your screen when the update is complete.
2.) Perform a Full Shutdown of your SL2 at least once a month by holding the power button down for 10 seconds. If you do a lot of recordings it's advised to perform a shutdown weekly or more for best results. This will flush the system, clean up and remove old and expired recordings/replays and reduce general screen lag. For some this simple step has eliminated missing recordings all together.
3.) Do not use your SL2 as an archive device and try to avoid using your internal memory over 50% for the time being. If you do a lot of recordings it's also advised to disable Radio Replays.
If 1-2-3 don't work, try 4
4) Set and Erase 4a. go into your Settings Menu>>Device>>Reset & Erase. 4b. As soon as you complete the process (Reset & Erase) and have rebooted, you will need to connect to Wi-Fi again to again download the baseband update. Let it run for at least 30 minutes to ensure that it is able to get the entire update. Then tune to Satellite Radio it SHOULD complete the baseband update. 4c. You should see the Updating SIRIUS message for about 7 minutes. If it's only up for a minute or two, then it may bet hat the update failed again. You can check the Service Info screen to be sure. 4d. If you then shutdown your SL2 (by holding down the power switch for 5 seconds) then turn it back on, it should complete the baseband update process.