Question about HP Photosmart C5280 Printer

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I have brought new printer cartidges, one is tri-color 57, and black 56, i inserted them but the display is telling me to check printer documentation, the problem is i dnt have any owners manual or anything like that!!, any help please... my printer is a Hewitt Packard Photosmart c5280 all in one.

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Hello. I cannot find the specific error you are having. It is possible the wraps in front of the ink or the colors are switched, however unlikely.
Here are all the error codes for the printer, it will guide you through the problem.
Here is the manual.

Posted on Oct 11, 2010

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HP Deskjet 5150 Printer uses HP 56 ( Black ) and HP 57 ( Tri color ) Cartridges.
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I got hold of another set of 56 and 57 Ink cartridges. By swapping the four of them in and out of two printers, I determined that one of the Black 57 cartridges was bad and caused a missleading error message to pop up saying to check the Color 57 cartridge. I don't know why I was getting different messages at first, but after several swaps in and out of two printers, the error message finally became consistant and I learned that the one Black 56 cartridge was the faulty guy. One Color 57 cartridge printed good but the other (newer one) left streaks on the Cyan and Magenta colors even after soaking the head surface for a few minutes and cleaning it with inkjet cleaner fluid.
The end result is that I have one good Color 57 cartridge and one good Black 56 cartridge which work good in two different printers.

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