Question about HP Photosmart C8180 All-in-One InkJet Printer

1 Answer

Prints files from the computer and copies OK but when I try to scan it says PRINTER NOT CONNECTED. HP C8180

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  • sidneymoss Oct 14, 2010

    Tried all these...still a problem.

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1 Answer

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  • HP Master
  • 3,530 Answers

Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.


Let me know if problem still persists.

Posted on Oct 11, 2010

  • Jose Cada
    Jose Cada Oct 11, 2010

    Also, delete the
    printer from Printers and Faxes and also uninstall any software from
    Add/Remove Programs in Control Panel associated with the printer and
    then try to install the printer again.

  • Jose Cada
    Jose Cada Oct 15, 2010

    Thank you for the feedback. Let me check back.

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Not enough information.
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Try resetting your printer to manufacturer defaults and try again.

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1 Answer

C3180 will not scan


If you are getting this message when you are trying to scan from the All-In-One.
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center)/HP Director Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

And if the software is not installed the you will have to install the Printer driver / Softaware Sucessfully first.
Good Luck

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1 Answer

Dell a920 all-in-one printer


just try by reloading the software for the printer & scanner

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