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Samsung side by side RS21DCNS, fridge side keeps freezing up, have to defrost every 6 weeks or so, any permanent fix?

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  • fraggle35 May 31, 2008

    It has twin cooling, and is freezing behind the evaporator cover that is behind the water tank.

  • James Helmer
    James Helmer May 11, 2010

    The refrigerator side is cooled by air from the freezer side. Where is the freezing up in the refrigerator side taking place. Please be more specific.

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2 Answers

Have a read at this & then phone samsung on the freephone number noted at the bottom of the article -
It's a design fault that samsung will fix by replacing the sensor & panel that houses the fan, free of charge. They will also increase your warranty to 5 years when you call them. I found them really helpful & they came out & fixed mine within days. The engineer said that the sensor should sense when there is ice & kick in the heaters, but it's not working & the fan housing has been modified to stop the build up of ice also.

http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/consumer_goods/consumer_20080407.shtml

Posted on Jun 30, 2008

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  • 828 Answers

To my knowledge there is only one evaporator in this model from what I read. Maybe someone else that is more knowledgeable on this can jump in here and give you an answer.

Posted on May 31, 2008

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