Question about Cell Phones

1 Answer

We have taken over a contract on a samsung dcs telephone system and the technician password has been changed, is there any way to overide this passcode and reset it to default, without defaulting the system, the previous maintainer has gone bust so cannot contact them.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,069 Answers

For legal reasons, Samsung requires the following procedure be followed to reset the technician password to the factory default. The password can be reset to the default value without defaulting the whole system. To do this Samsung has to have:

1. On the customer's letterhead we need a letter stating that Telephone Central is the authorized vendor they wish to have working on their equipment.
2. On Telephone Central's letterhead we need a letter stating that the technician doing the password default is a technician who works for your company.
3. Fax both of these documents to 972-792-2100, and have the technician call Samsung technical support, and we can default the password on this switch in about 5 minutes by entering a series of commands on a telephone.

Regards

Posted on Oct 11, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a Samsung DCS 100 system. What is the default Technician level password? How can I obtain the Technician level programming manual?


I can only give you the Customer level programming number, this is ;
TRANSFER -200- 1234 - 1
There are loads of technical help videos at http://www.abbeytelecom.com I've sent you an example

Dec 23, 2010 | Samsung PROSTAR816 PLUS PHONE SYSTEM Elec...

1 Answer

Phone lines on Prostar DCS are locked up.


That is common, the company that originally set it up, or someone who serviced it at some point changed the default password. you need to call a technician to come out and service it, this will require opening the system up and clearing the memory, then it will have to be reprogrammed.

Mar 24, 2010 | Samsung Prostar DCS Phone

1 Answer

How can I Change which phone # rings on my Samsung DCS-LCD-12 ?


That will have to be changed where the lines come into the office, in the router.

Aug 24, 2009 | Samsung DCS 12 Corded Phone

1 Answer

Hi to set wake up calls on dcs 24b


This is how to set the alarms on Samsung telephone systems. There are more phone system programmimg tips at www.AbbeyTelecom.com

Mar 14, 2009 | Samsung Prostar DCS Phone

1 Answer

Samsung DCS Basic 12B phone voicemail


I assume you forgot the passcode to a voicemail box , not the pass code to the voice mail system. The easiest way to fix your problem is to enter voice mail programming(from a telephone) and delete the box and then create the same box again. That way the mailbox when created will come up with the system default pass code

Sep 10, 2008 | Samsung DCS 12 Corded Phone

1 Answer

Night mode off


Does the Main Phone, usually the Receptionist have a button labeled RTO ( Ring Plan Overide ) ? If it does then this button can be used to change the ringing destination. If the button is on the Reception phone then press the RTO key, enter Password ( 0 0 0 0 ), 2 ( assuming ring plan 2 is Day mode ),then hang up. If this totally messes up your ringing then cancel the above by pressing the RTO again, enter password ( 0 0 0 0 ), 0. Let me know how it goes, the phone system type is what I was asking for and it should be marked back in the phone closet where all the phones are connected. Talk to you later

Jul 30, 2008 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

DCS SAMSUNG


Samsung systems can be programmed using the display phone but some of the newer systems, the Office Server series, are faster with a Lap Top. Which system do you have and do you have a Install/Programming CD ?

Jul 29, 2008 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

How to change date & time on DS-5014S


This is a clip showing the method behind changing time on Samsung telephone systems but you can see loads more for DCS & OfficeServ at www.AbbeyTelecom.com


May 01, 2008 | Samsung Lands Phones

2 Answers

SAMSUNG DCS 12 OR 24 LCD HAVE (answer machine emulation)


Depends on your vmail system and telephone system. If you have a cadence vmail or svmi-8, you must go into system programming on your telephone system and program the key on the phone.

Jan 16, 2008 | Samsung Prostar DCS Phone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

yadayada
yadayada

Level 3 Expert

75797 Answers

William Alequin

Level 3 Expert

928 Answers

Are you a Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...