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I have a Samsung SW674ASP top loading washing machine suffering from a "dE" error when first started. Occasioanlly it will run OK so this is intermittent - but more often a problem than not.

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  • tarawera_tim Oct 15, 2010

    This is a top loading washing machine - it does not have a "door".

    It has a top lid.

    ??


  • tarawera_tim Oct 17, 2010

    Thankyou for this. Do you have and instructions on dismantling the top load machine?
    Like you gave for the front load.

    Thaks
    T

  • tarawera_tim Oct 18, 2010

    Thanx a lot for this assistance.

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The problem is with the door switch intermittently disconnecting during operation or the door lock and switch assembly starting to go out. Make sure the door is closed firmly during operation then if the problem still persists, the only viable solution is the replacement of the door lock and switch assembly. Disconnect power then remove the clamp that secures the door gasket to the outer lip of the door opening. Once the clamp is removed, peel the door gasket part near the door lock and switch assembly off the outer lip of the door opening. Remove the screws securing the door lock and switch assembly then pull it out of the machine cabinet. Transfer the electrical wiring to the new door lock and switch assembly and install back into position. Reassemble the door gasket and the clamp assembly in reverse order of the removal steps.

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Posted on Oct 11, 2010

  • Jahn27
    Jahn27 Oct 16, 2010

    The same error code appears to both top load and front load Samsung washing machines and indicates the same problem.

  • Jahn27
    Jahn27 Oct 17, 2010

    The lid switch is under the top cover and can be accessed by raising the said cover. Insert a putty knife blade between the top cover and the front of the machine at about 3 1/2" from the sides to release the top cover locking clips. But you have to verify first the operation of the lid switch by placing a strong magnet over the lid switch. You should hear the lid switch clicks when it activates and the machine should operate.

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Posted on Jan 02, 2017

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Either the door lock, wiring or main control board can cause this fault. The door lock is relatively inexpensive so it would be worth trying a new door lock first.

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You do not need to buy a new machine. You can fix this.

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