Question about GE Monogram ZE2160SF Convection / Microwave Oven

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I have GE Monogram ZE2160SF01 microwave. Suddenly from this afternoon I am experiencing problem where it's not able to heat any food even with the power level set to 10 and I keep it running for several minutes. What could be the problem ?

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Posted on Jan 02, 2017

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SOURCE: Microwave stopped heating!

Sounds like there is a problem in the high voltage section.  If it isn't under warranty I would suggest buying a new microwave.  This will need to be checked by a technician with the proper tools.

Posted on Oct 13, 2007

  • 9047 Answers

SOURCE: microwave power level

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

If you don't have your owner's manual, you can download it free from GE/Hotpoint.

Please reply back if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 11, 2008

  • 18 Answers

SOURCE: Microwave not heating food and is making loud noise.

You have burned out the magnatron (heating element) which is common on GE microwaves. most service companies will charge about 200-250 to replace it

Posted on Jan 31, 2009

  • 4090 Answers

SOURCE: ge spacemaker microwave JVM1330BW002 making noise, food not warm

bad news I am afraid. the heart of the unit has had a coronary and needs a tech to intervene

Posted on Aug 01, 2009

  • 234 Answers

SOURCE: GE microwave stopped heating food. adjusting

If you can enter any time or power level on the micro touch pad, and the micro starts and counts down and stops, then your electronic control board (panel) is ok. The problem is in the heating energy components such as magnatron, transformer, capacitor, and diode; these components being very hi voltage and you must know what you are doing (must release the stored energy) so you do not get shocked (even if unplugged). Most often it is the diode or capacitor and it is worth repairing. Goodluck, macgivor..

Posted on Dec 07, 2009

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