Question about Kohler K-3492 Purist Hatbox Toilet

Open Question

Hatbox not flushing. Can hear pumping, but no water to flush.

Posted by on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 297 Answers

SOURCE: toilet flushing sytem

your chain on your flapper is to long,adjust to proper hight.

Posted on Jul 15, 2009

  • 2702 Answers

SOURCE: Can't adjust flush time for complete flush, low bowl water level

flush time depends on how much water is in it,
the water level flote has an adjuster on it, but i cant rember were it is,,, sorry

Posted on Oct 24, 2009

  • 5129 Answers

SOURCE: The flush valve does stay open long enough after flushing

Which style of flush valve do you have? If it is the dual-flush option (solids/liquids) I do not know how to adjust those. If you have a traditional style, then the flapper or ball is closing too soon. You need to adjust the guide arm (flush ball) higher or shorten the chain between the flapper and the handle. Adjust this carefully or you will have it fail to seat and the toilet will constantly run.

I hope this helps.

Cindy Wells
(who needed to replace the fill valve and the flapper at her home earlier this week)

Posted on Feb 19, 2010

  • 41 Answers

SOURCE: hello. Our water was shut

replace flush valve.

Posted on Mar 30, 2010

  • 1833 Answers


There is a magnetic valve controlled by a micro-controller. You have to reset the micro-controller. Do the factory reset by following the factory reset instruction in the owner's manual. This will solve the problem.

Posted on Feb 08, 2011

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


Maybe there is a problem with your supply of water.

Jul 22, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

W/c sounds like it is whistling when it is filling?


I am assuming you have a float ball and not a "fluidmaster" type valve. If so, the noise is caused by vibration in the stem and washer assembly.

To fix this yourself, shut the water off under the tank and remove the three screws securing the top of the ballcock assembly (located inside the tank). Pull the float ball, stem and washer assembly up and out. Pry the rubber washer out and turn it over. Seat the washer firmly and place your hand over the open ball **** while you open up the stop to flush out any crud in the supply line. Reassemble and give it a flush. The sound should be gone.

Hope this helps. If you get stuck or have a followup question, just reply to this message. If this has been helpful please take a moment to give me four thumbs up.



May 03, 2011 | Kohler K-3492 Purist Hatbox Toilet

1 Answer

How do I know if the macerator is working if I flush the toilet I acn hear the pump start and see the 22mm outlet pipe vibrating as water is pumped thru it. But I'm not sure if macerator is working. Does...

If you flush the toilet at least 3 times and water does not back up on the toilet then is working. In case the pump fails the pump will fill up about 3 to 4 gallons of water before it overflows or backs up. You can also try disconnecting the discharge pipe off the discharge elbow and place a bucket at the end of the discharge elbow and flush the toilet into the bucket, if water is discharged into the bucket then is working properly.

Jul 20, 2010 | Saniflo & Saniplus& Macerator Pump

1 Answer

My c190 pump works, but no steam or water coming out

flush water through the system. This is another case where the internal heating/water storage unit has dried out. Flush water through the system by using the "hot water" function. Once it runs without interruption you should be able to brew again.

Mar 30, 2010 | Coffee Makers & Espresso Machines

1 Answer

Code LC, I cleaned the filter, won't stop beeping

you need to flush out the rinnai. to do this you will need 4 gallons of white viniger & a circulating pump. #1 disconnect the power. #2 close both incoming & outgoing water valves under the unit. #3 conect a drain hose to the out going flush valve ( flush valves are under the unit & have brass caps) #4 connect pump outlet hose to ingoing flush valve. #5 put pump incoming hose & drain hose from outgoing flush valve in a 5 gallon bucket. #6 pour 4 gallons of vinager into the bucket. #7 open both flush valves. #8 turn on the circulating pump & let viniger pump in the incoming flush valve through the rinnai & out the outgoing flush valve back into the bucket for 45 min. #9 disconct pump from incoming side & close incoming flush valve.( don,t close outgoing vaves at this time) #10 put out going hose in empty bucket. #11 open incoming water to flush viniger out of unit. # 12 disconct outgoing hose , close outgoing flush valve & open outgoing water valve. #13 clean filter & turn on power.

Jul 08, 2009 | Rinnai Water Heaters

1 Answer

Grinder wont turn and toilet not flushing

Disconnect the power and pull the pump out and examine the pump. Simple and easy!

May 23, 2009 | Saniflo 013/003/005 Sanibest Toilet with...

Not finding what you are looking for?
Kohler K-3492 Purist Hatbox Toilet Logo

Related Topics:

56 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kohler Home Experts

Donni Steen

Level 3 Expert

659 Answers

john h

Level 3 Expert

12173 Answers

Tim Whalen

Level 3 Expert

3074 Answers

Are you a Kohler Home Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides