Question about Brother Office Equipment & Supplies
Strange, this sounds like it may be something with the USB bus on your computer / in your windows software. When you say you have reinstalled it, you mean you have downloaded the latest drivers, uninstalled the old ones, and reinstalled the latest ones? Please make sure this is the process you have followed. Also after uninstalling the old ones make sure you go in to printers and make sure there is no trace of the printer left on the system. Then try reinstalling.
If you have done this please let me know, but it may require a reinstalling of Windows to resolve this issue.
Posted on Oct 11, 2010
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Posted on Jan 02, 2017
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