Question about Brother Office Equipment & Supplies

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I have BrotherMFC 9440CN. I can not print from computer. We have re installed several times. The printer will work from other laptop computers but not from desk top. Photocopy works. I purchased a new lead 2.0 but still nothing. When I attempt to print the orange light comes on saying its receiving data and the motor starts up like its going to print. But nothing the orange just keeps on flashing. Help me Please. Matt

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  • Matt T Oct 11, 2010

    Hey mate,
    I uninstalled the drivers and software completely, then reinstalled with the software from brothers websites and still nothing.

    Thanks
    Matt

  • Matt T Oct 13, 2010

    I am trying to print off about 200 emails so i dont want to lose them . I have borrowed a Canon i850 printer from a mate . This works with no problem and as stated our brother works off other laptops.



    Will I lose my emails if I do what you last said to do.

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Strange, this sounds like it may be something with the USB bus on your computer / in your windows software. When you say you have reinstalled it, you mean you have downloaded the latest drivers, uninstalled the old ones, and reinstalled the latest ones? Please make sure this is the process you have followed. Also after uninstalling the old ones make sure you go in to printers and make sure there is no trace of the printer left on the system. Then try reinstalling.

If you have done this please let me know, but it may require a reinstalling of Windows to resolve this issue.

Thanks
Tim

Posted on Oct 11, 2010

  • Tim Grayson
    Tim Grayson Oct 11, 2010

    Ok that means something has been corrupted in your windows. Try going back to a previous restore point if they are enabled. Not sure what version of windows you are using, but hopefully you know how to do this. If you do not, for now just google "how to go to restore point windows XX" and put your version if windows in place of the XX and there are many guides with pictures on how to do it.

    Hopefully this will fix any corrupted on the USB bus which is definitely what has happened.

    Tim

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