Question about Konica Minolta Dimage Scan Elite 5400 II Film Scanner

1 Answer

Cannot insert holder into unit

The light insists on only blinking and the holder will not go in until the light is solid. I have tried the reset to no avail. The door is not opened, it is shut. Does anyone know how to remedy this?

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  • photo_lover Jun 02, 2008

    Thank you. I will try that,

  • rowantree633 Jul 31, 2008

    I have the same problem and running XP.

  • maxa919 Sep 29, 2008

    Windows XP. Native driver.

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It all depends on your operating system. If it's Windows Vista there is only one solution and that's buy Vuescan. Konica minolta discontiued making these units. Sony has the product support rights, and are not inclined to provide a Vista driver for the product. My information is that Vuescan will work but I don't know any more than that

Posted on Jun 02, 2008

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Scanner doesn't recognise their is a slide loaded in the slide holder


The first thing I'd try is to run the scanner with the Nikon software. When you power on the scanner it goes through a variety of checks, and finally you should have a silent scanner with a solid green light at the front. Start the Nikon software and wait until it finds the scanner, if it doesn't you have a hardware problem with the scanner.

If it goes well to this point insert a card or plastic mounted slide and hit Preview. The scanner should then create and image you see on screen. Next step would be to make a scan. If the slide you're trying to scan isn't card or plastic mounted you'll need the Nikon made carrier.

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Program the Date & Time and Print Method using the 3 buttons: Mode, Select, Setting:
Date & Time: Press the Mode button. The Hour will start blinking. Press the Setting button
until the correct hour is displayed. Press Select to set the hour shown.
The Minutes will blink. Press Setting until the correct minutes are displayed. Press Select
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The Seconds will blink. To set the seconds at 00, press the Setting button. Press Select.
The Year will blink. Press the Setting button until the desired year is shown. Press Select
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The Month will blink. Press Setting until the correct month is shown. Press Select to set
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The Day blinks. Press Setting until the correct day is shown. Press Select to set the day
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Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
card is inserted.
2 = Manual - After inserting the time card, press the Print Button to activate
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Press Select to confirm the Print Method chosen. Press Mode to return to normal operational. hope this Help : - )

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Program the Date & Time and Print Method using the 3 buttons: Mode, Select, Setting:
Date & Time: Press the Mode button. The Hour will start blinking. Press the Setting button
until the correct hour is displayed. Press Select to set the hour shown.
The Minutes will blink. Press Setting until the correct minutes are displayed. Press Select
to set the minutes shown.
The Seconds will blink. To set the seconds at 00, press the Setting button. Press Select.
The Year will blink. Press the Setting button until the desired year is shown. Press Select
to set the year shown.
The Month will blink. Press Setting until the correct month is shown. Press Select to set
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The Day blinks. Press Setting until the correct day is shown. Press Select to set the day
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Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
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2 = Manual - After inserting the time card, press the Print Button to activate
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1 Answer

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There are a few reasons this might happen. 1) Check if the transport lock is in the locked position. Unlock the unit if it is locked.
2) An error occurred. Try restarting the computer, unplug the scanner, wait 10 seconds and reconnect the scanner. (This fixes issues where the software isn't running/fully loaded or the connection isn't solid).

Try a new USB cable and a different port. If you have a USB hub in the middle, try a direct connection. (Bi-directional communication is needed and this may show as an error if it is lost.)

3) Try unplugging the scanner from power and plugging it back in.

4) Try unplugging the optional accessories. If they fail, the unit may indicate a failure.

5) The lamp may need to be replaced.

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2 Answers

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Program the Date & Time and Print Method using the 3 buttons: Mode, Select, Setting:
Date & Time: Press the Mode button. The Hour will start blinking. Press the Setting button
until the correct hour is displayed. Press Select to set the hour shown.
The Minutes will blink. Press Setting until the correct minutes are displayed. Press Select
to set the minutes shown.
The Seconds will blink. To set the seconds at 00, press the Setting button. Press Select.
The Year will blink. Press the Setting button until the desired year is shown. Press Select
to set the year shown.
The Month will blink. Press Setting until the correct month is shown. Press Select to set
the month shown.
The Day blinks. Press Setting until the correct day is shown. Press Select to set the day
shown.
Print Method: Press the Mode button until P5 (Program Mode 5 for Print Format) is displayed.
Press Setting to choose one of the following Print Methods.
The TC100 has two settings for print activation: Manual or Automatic
1 = Automatic (default setting) - The TC100 automatically prints when the time
card is inserted.
2 = Manual - After inserting the time card, press the Print Button to activate
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To start ensure that the holder is placed in the right way.

There are plastic tab sensors that are activated by the holder when you push it in, ensure that none of them is stuck.

Try also placing the film upside down and see if that helps.

I am sure that the problem has a simple solution.

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2 Answers

Slide holder is stuck in Dimage scanner


I solved the issue by opening the casing of the scanner after having unplugged it front the computer and it's power supply.

There are 3 rounded head screws that I unscrewed to do this.

1) The single screw at the back of the unit.
2) The two screws that are closest to the rear of the unit underneath the unit.

The tricky part is that the casing that makes up the sides, top and the back of the unit has to then be pulled back and a bit up to be released and the plastic hings of the casing will catch parts of the internal frame. Therefore great care and patience must be taken when pulling the case back and off of the rest of the frame of the unit.

With the casing removed, I slowly pushed the film holder towards the back of the unit until the front door of the casing could be fully opened manually, and then using one hand I kept the door open while slowly pushing the film holder towards the front of the unit with the other hand.

After that I put the casing back on, and the unit is running normally again, although I suspect that this jamming is a sign of wear and tear on this unit as it has been used a lot.

IMPORTANT:

There is a mirror within the unit and I would advise as a precaution that no contact should be made with that mirror unless you are willing to risk the unit not being able to focus properly or showing smudges or scratch marks on the produces scans!

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Film holder problem


try this
Turn on the scaner (diode is blinking), then run aplication DS Dual3
After start application you sould hear the transport mechanism test.
The green diode should light permanently (important).
Push deeper the holder.

Jarek

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