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After using Dragon version 10 for Windows XP and dictating into a MS word document, I had a computer crash. I restarted the computer and have had no luck in getting Dragon to recognize any MS Word document into which I can dictate. I have tried shutting down and restarting the computer several times without success. Each time I restart the computer, then Dragon, then MS Word, I get no dictated word just a "dicatation not available here" message. How can this be fixed?

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Hello.

I have 2 suggestions: reinstall the Dragon software or use System Restore.

If you reinstall Dragon, you will probably need to go through the training process again.

I would recommend System Restore.

Go to Start - Accessories - System Tools - System Restore and choose a date when your system worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.

Hope this helps.

Posted on Oct 11, 2010

  • NinaE Oct 12, 2010

    Thanks for using FixYa.

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Unable to load


How to get to a MS-DOS prompt.
Reason: If Windows or the computer is not operating properly, it may be necessary to get to a MS-DOS prompt to diagnose and to perform additional troubleshooting on the computer.
Solution: MS-DOS users
Windows 3.x users
Windows 95, 98 and ME users
Windows NT, 2000 and XP users
Windows Vista users
Other PC Operating System users

MS-DOS users If you are running MS-DOS with no other operating systems, the computer should be booting into a MS-DOS prompt automatically unless you have a shell or other program loading automatically. If the computer is not getting you to a MS-DOS prompt, reboot the computer and as the computer is booting, press the F5 key when you see the message "Starting MS-DOS" or the MS-DOS version. This will load the default standard MS-DOS. If you successfully get to a MS-DOS prompt and would like to prevent the computer from loading the program that is preventing you from getting to a MS-DOS prompt, or if you would like to fix possible error messages you may be receiving when booting the computer, edit the autoexec.bat and/or the config.sys files.

Windows 95, 98, and ME users If you are able to get into Windows 95, 98 or ME, you can get to a MS-DOS prompt by following the below steps.
  1. Click Start
  2. Click Run
  3. Type "command" and press enter.
This will open a MS-DOS shell. However, if you are attempting to troubleshoot an issue with the computer and are using Microsoft Windows 95 or Windows 98we suggest you restart the computer into MS-DOS. To do this follow the below steps.
  1. Click Start
  2. Click Shutdown
  3. Choose the option to restart the computer into a MS-DOS prompt.
If you are unable to get into Windows 95 or Windows 98 to get into a MS-DOS prompt, follow the below instructions (Windows ME does not have this option).
  1. Reboot the computer
  2. As the computer is booting, press the F8 key when you hear a beep or when you see "Starting Windows 95" or "Starting Windows 98". Windows 98 users sometimes may find it easier to press and hold the left CTRL key as the computer is booting.
  3. If done properly the user should get to a screen similar to the below screen.
Microsoft Windows 95 Startup Menu
============================= 1. Normal
2. Logged (\BOOTLOG.TXT)
3. Safe mode
4. Step-by-step confirmation
5. Command prompt only
6. Safe mode command prompt only
Enter a choice: 1
F5=Safe Mode Shift+F5=Command prompt Shift+F8= Step-by-step confirmation [N]

4. Select the option for Safe mode command prompt only.
Windows NT, 2000, XP, and Vista users If you're running Windows NT, 2000, or Windows XP and need to get to MS-DOS prompt follow the below steps.
  1. Click Start
  2. Click Run or click in the "Start Search" field if you're running Vista
  3. Type "cmd" or "command" and press enter.
Additional information about the difference between "cmd" and "command" can be found on document CH000395. If you're attempting to get into a MS-DOS prompt to troubleshoot the computer boot the computer into safe mode. Additional information about how to get into safe mode can be found on document CHSAFE. Windows 2000, XP, and Vista users who are unable to boot the computer into Normal Windows mode or Safe mode can also enter the recovery console to manage their computer from a prompt. Additional information about how to do this can be found on document CH000627. Finally, if you are experiencing issues getting into Windows NT, 2000, or XP, it may be necessary to run troubleshooting steps from a MS-DOS prompt. It is recommended that the Network Administrator get into the MS-DOS prompt by using either a standard MS-DOS boot diskette (note: will not be able to access data using a standard MS-DOS bootable diskette) or the ERD diskettes created after the installation of Windows NT, or boot from the Windows XP CD.

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Dec 06, 2007 | Microsoft Windows XP Home Edition

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