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Everytime I try to download my computer shuts down can u help me please?

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You might want to try and reboot your computer into "safe mode" and look for a viral/malware infection.

This is done via re-booting, hitting the F8 key till you get a DOS like screen. At the top you should get a "Safe mode" and "Safe mode with Networking" option. You want the 'with networking' option.

What you can then do is go to Google and search for Free Online Virus Scan,... I use Bit Defender for my hopeless cases and it seems to do a good job.

Hopefully that will get the culprit...

Posted on Oct 11, 2010

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Posted on Jan 02, 2017

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