Question about PC Desktops

1 Answer

I have upgraded from Norton internet security suite 2005 to the 2008 edition. My computer keeps freezing up and crashing. I have uninstalled and re-installed the program to no avail. Norton also keeps detecting a trojan and it supposedly fixes it and then I have to restart. This occurs regularly. OS is XP service pack 2. Please could you help?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 221 Answers

Trojans can be tough to get rid of, the best solution is to reinstall Windows xp, then try installing norton again. Reinstalling windows will rid your computer of whatever program or cookie that contains the trojan. Then norton should take over and keep these forms of malware at bay.

Posted on May 31, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

AT&T MacAfee Security Suite Upgrade Issues


Make sure the firewall is not blocking access to the internet. Try turning off the firewall for a while... to test if that is the problem.

May 14, 2009 | Dell Dimension 3000 PC Desktop

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | PC Desktops

1 Answer

I wish to install Windows Vista Home Premium. I already have Windows XP. I pay for Norton Internet Security by direct debit through Tiscali and have done so since, 2006. I have run Norton Liveupdate. ...


You will need to cancel your Norton subscription and use one of their products that is suitable for Vista. May I suggest that you purchase Norton Internet security 2009 for a single payment of about 70 dollars.

Dec 11, 2008 | PC Desktops

1 Answer

I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...


go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product

Nov 23, 2008 | PC Desktops

5 Answers

I got free norton trial with new laptop, about to expire so yesterday I ordered,as recomended, extended download service,norton internet security subscription and norton SystemWorks basic edition upgrade....


Chances are, the software that is already in your computer will be able to connect to its website and after entering an authorization code provided to you when you ordered it, the software should update itself. Otherwise, contact Norton's website directly.

Jul 16, 2008 | PC Desktops

2 Answers

I have just had to re install norton internet security 2008 and now it will not start


Check to see if the computer meets the minimum system requirements
    To successfully install Norton Internet Security 2008, your system must meet the following minimum requirements:

    Basic requirements for Windows XP:
    * Windows XP Home Edition or Professional Edition
    * 300-MHz or faster processor
    * 256 MB of RAM
    * 350 MB of hard disk space

for more information check here
How to install Norton Internet Security 2008?
and
further information
http://forums.2cpu.com/archive/index.php/t-87910.html

Jul 01, 2008 | PC Desktops

1 Answer

I forgot I had ordered Norton Internet Security 2008 upgrade on May 17th, I had not installed it I think and then today went to install another Norton AntiVirus 2008 upgrade today, I have confirmation of...


what you will do you will uninstall both then you install the one you want to use how to uninstall click start select control panel after seletcting you willsee many options select add and remove programes click on it then you look for the program you want to uninstall after uninstall restart your system then install the one you want to install it will work like that am very sure if you follow the proccess

May 31, 2008 | PC Desktops

1 Answer

I need to remove norton from this emachine to install trend micro internet security pro how ever it tells me that the specific path not found nplease advise how to remove. thank you ...


First of all I am assuming that you didn't correctly uninstall Norton in the control panel through add and remove programs right? Delete all traces of the program that you can. Do a computer search on your hard drive for "norton". You will see what is left. You will also have some registry keys that need to be removed. I suggest downloading a free program that is great called Ccleaner. Do a regular scan...then do a registry scan. Always backup your registry. Restart your computer and do it again.

Now your norton should be cleared out and you can install your other software suite. You need to make sure that dll's that norton shares are not deleted. Norton is a pain in the **** to get rid of.

Ccleaner also has an uninstall utility that may work just a little better than the windows version.

Make sure you restart. After every software change just in case.

May 31, 2008 | E-Machines PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18297 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...