Question about Canon PowerShot S2 IS Digital Camera

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Black screen in shoot mode

I can't take pictures the screen is just dark or black, can't record movies either, the voice records but no pictures. Everything else works well. Would appreciate some assistance in getting this fixed.

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  • 3 more comments 
  • wassupi2s2 May 31, 2008

    Same problem here, Dont know how to fix it.

  • 8nitins Jun 02, 2008

    In my camera the screen simply stays blank even after switching in to the shoot mode. If I try 3-4 times, I get the view back, but the blank screen has started recurring more frequently now.

  • Anonymous Jun 02, 2008

    At first I could take one or two photos and then I would loose the image in the view finder. If I turned the camera off and then back on, I would regain the image. Now the screen and view finder remain dark with no image no matter what I do. I tried to go throught the troubleshooting guide in the owners manual but have not had any success.

  • Anonymous Jun 03, 2008

    Thanks HeavyDLB, your a champ, Ill give it a go. However I am from Australia and hope the same applies here.

  • Anonymous Jun 05, 2008

    I also have a black screen, but a rectangle outline in the center.......is this also the image sensor?

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  • 46 Answers

The most common cause of this is a failed image sensor. Usually the playback mode will let you view pictures taken before the issue happened just fine and you will also be able to view the menu system just fine. When viewing the screen in an image taking mode, however, there is typically discolorations, horizontal or vertical lines, image bluring or distortions, or simply a black screen.

This situation, if caused by the image sensor, has to serviced and cannot be fixed by the user. If you are within your one year warranty and no user damage has been done to the camera, the camera will be fixed at no charge. If beyond the 12 month period however the customer may opt to have the unit repaired at a cost or take advantage of the Canon Loyalty Program and upgrade to refurbished S3 IS at an alternate discounted price.

Hope this helps.

Sincerely,
HeavyDLB

Posted on Jun 01, 2008

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