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Begin the transfer. With the caller on the line, press the "Transfer" key. The caller will automatically be placed on hold and you will hear a dial tone.
Connect the caller to the other party. Dial the extension of the party you wish to reach. When you hear the extension ring or after you've announced the caller, complete the transfer by pressing "Transfer" a second time. If the person does not wish to receive the call, press "Release" to disconnect from the dialed extension. Press the key beside the flashing arrow on the LCD indicator where the various lines are displayed to return to the caller.
Cancel an incomplete transfer. If you make an error when dialing and need to retrieve the caller, simply press the key beside the flashing arrow on the LCD indicator.
Park an incoming call. Parking a call at a designated extension allows the recipient to answer the call from any phone in the facility. With the caller on the line, press the "Park" key twice. If your system designates a particular extension for parked calls, the caller will be held at that extension. Otherwise, the caller is held at your extension. To specify an extension for a parked call, press "Park," dial the desired extension and press "Park" a second time. Replace the handset.
Retrieve a parked call. On any system phone, press "Park" and dial the extension on which the call is parked. You will be connected to the caller.
Make sure you do NOT place the call on hold before doing a transfer. While on the phone, press transfer then the extension, once done simply set the receiver down and it will transfer. If the person at the other extension does not answer and you have no voicemail system, it should ring your extension back.
If your telephone doesn't have a transfer button programmed press feature *3, the button you want the transfer button to be, and enter feature 70.
While on the call press the transfer button (or press feature 70) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after youpress transfer and dial the extension and they'll get the call without screening.
While on the call press the transfer button (above the hold key) and the extension you want to transfer to.If you want a screened transfer, wait til the extension called answers,and ask if they wish to talk to the caller on the line. if they dont, pick up the caller off hold. if they want to talk to them hang up and they'll recieve the call. If you want to blind transfer, hang up after you dial the extension and they'll get the call without screening.
To transfer calls, while on call press Conf/Trn and dial extension number. To Call forward your call to another extension there are three codes depending on what type of forwarding #601 - #604. Your guides and manuals are here http://guides.idacomusa.com/
Well to place a call on Park:
-> you should answer the call -or- be on a call
-> press FEATURE 7 4
-> then look at the display as it will give you a park number
Anyone can pick up a phone now, then dial that park number which you've seen - to answer the call.
-> you should answer the call -or- be on a call
-> press FEATURE 7 0
-> then dial the extension you want to transfer to...
Now you can either stay on the line to tell the person who you are transferring and then hang up the phone -or- just hang up after dialling the extension to complete the transfer.
Transfering on a Prostar 816 is done by using the DSS buttons on the right hand side of the phone. This is accomplished by having your outside call in progress and pressing the DSS button of the persons extension you wish to transfer it to. If you want to screen the call wait for the extension to answer otherwise hang up and the call will be transfered. Transfer keys were only placed on the 800 series sets and was a non movible button.
hope that helps