Question about Ecoquest Fresh Air Air Purifier

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My ecoquest fresh air turned off suddenly... when i turn it on again there is no power it keeps flashing in the front screen .. is it an easy fix or hard fix ? please advice ... thank you

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My ecoquest fresh air turned off suddenly... when i turn it on again there is no power it keeps flashing in the front screen .. is it an easy fix or hard fix ? please advice ... thank you

Posted on Oct 24, 2010

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1 Answer

What can I do for two Ecoquest fresh air 2.1 that both flicker on start up?


It doesn't sound fixable in the field. It may be a control panel issue. Contact Vollara (which bought Ecoquest) & get through to tech support. 800-989-2299.

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I'm thinking it's the circuit board. I would call Vollara (they bought Ecoquest) & see if you can get a circuit board or send back to them to fix. 800-989-2299. Or, you can Google circuit board for Fresh Air & see if there are any suppliers that you can get it from.

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Screen Flashes when turning on the power switch but doesnt turn on.


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The blue light of my EcoQuest Fresh Air Purifier flashes


The UV light is a Flourescent like bulb. It has a starter. The starter and bulb can be bought on Ebay for about $20. It is easy to replace.

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Ecoquest Fresh Air Air Purifier turning itself off and on rapidly


There is a problem with the main circuit board. Ecoquest will replace the circuit board. If the Fresh Air is still under warranty you have to pay shipping. If it is not under warranty, you'll have to pay all of the repair cost. You'll need to call to get an RMA number before you send it in, either way.

Dec 07, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Every time I try to turn the purifier on it says install plate


The suplier switched to different electrical parts during the 3rd to 4th yr of Fresh Air manufacturing. The electrical connectors to the plate would rust and so would the screws! (Especially when you don't keep the lint screen clean! The oxidizers stay inside and try to oxidize the metal parts.) That makes for a bad connection and creates a "plate" readout. Suggest you clean the visible electrical connectors first to the plate assembly, all the way to the touching of the plate. They may just fall off. Been there! Easy to fix.

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This looks like a control board error. It needs to come in for repair. be careful not to turn it on, the RCI cell ( the blue light in the back) will stop working if it is switched off and on fast.

Call the company 1-800-989-2299 and get an RMA number. If you are under three years, you are still under warranty.

Dutch

Mar 28, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Away mode broke my fresh air by ecoquest


There could be a couple issues at play here.
1) The power cable might not be plugged in correctly.
2) The fuse might be blown
3) there might be another electronic failure.

1 and 2 are pretty easy to check. Go to www.healthylivingia.com and look for the FreshAir, under the support tab you will find manuals that you can print out.
For the third option you would have to send it in. An authorized repair center needs to take a look at the machine and diagnose the problem. You can call EcoQuest at 1-800-989-2299 to find out where the closest repair center is.

I hope this helps.
Eric

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