Question about GE GSS23SGSSS Stainless Steel Side by Side Refrigerator

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Freezer makes ice but right food section will not cool. presume no fan to cool right side? should i heaqr a fan run?

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You have two fans and one damper door assemly on this refrigerator model. You have a freezer fan that you should hear turn on. With the refrigerator fan, which is located inside upper duct assemly, it should not turn on until you hold the door switch closed. You should also feel air coming out the top duct assembly vent when you hold the swith down. So, in a nutshell, listen for the small fan to turn on inside the refrigerator top duct assembly, feel for airflow, and listen for the freezer evap fan to turn on. There can be many issues, the damper door breaks on these models, the controls boards go out all the time resulting in no fan, the evap fan shorts out sometimes and takes the control board with it. :-> Sorry to overload you but I hope this sheds some light.

Posted on Oct 11, 2010

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1 Answer

Replace fan motor


Hello Theresa;

My name is Peter. I am a retired field service refrigeration technician.

You did not provide a model number which is located on a label on the upper liner side wall in your fresh food section. So, I do not know what you have.

There are several reasons your fresh food section is not cooling:

1.) Cooling air vent from freezer to fresh food section. Find the air vent, put your hand in front of it, do you feel any air flow? This vent may be iced up or closed.
2.) Freezer cooling coils iced up - Look at the back wall of your freezer, is there frost or ice on the wall? You may have a bad defrost heater.
3.) Cooling coil fan - Open the freezer door do you hear the fan? Push in on the light switch, do you hear the fan?

Get back to me.
Peter Goodwin
Glen Burnie, MD

Jun 10, 2015 | Samsung Refrigerators

1 Answer

Intermitent clicking noie...all else ok...help!


Hello Neal;

My name is Peter. I am a retired field service refrigeration technician.

A clicking noise can come from several different areas of your unit:

1.) Your freezer cooling coil fan striking ice.
2.) Your bottom condenser fan striking a bent frame.
3.) Your Ice Maker.
4.) Your overload relay, which is mounted on your compressor and acts like a started for your compressor.

Are your fans running?

Are you cooling - freezer - fresh food section?

Send me the model number. The model number is on a label on the side wall near the top in your fresh food section.

Tell me what is going on and I will help you.

Jan 01, 2015 | Refrigerators

1 Answer

Fridge temperature keeps falling


Hello Todd;

My name is Peter. I am a retired field service refrigeration technician.

You have not provided a model number so I can only speak in general terms. Your model number is in the fresh food section, on the top of the side wall.

You only have one cooling source. That source is your freezer which feeds your fresh food section.

1.) You have a vent from the freezer to the fresh food section. Put your hand in front of the vent. Do you feel any cooling air flow?
Depending on your model, you may have a bad air damper motor or temperature sensor which controls the damper motor to open and close. Or the vent may be blocked with ice.

2.) Check your freezer. Push in on your door light switch. Is your freezer fan running. You may have a bad fan motor, freezer thermostat, or be block up with ice. If that is the case, you probably have a bad defrost heater.

Get back to me with your model number and tell me what you have discovered, frost & ice in back of freezer? no air flow at damper? and anything else.

Dec 23, 2014 | Refrigerators

1 Answer

GSL22JFRE BS Freezer OK but not Fridge ??


Clean the condenser grille, rear and under unit

Apr 24, 2012 | GE GSL22JFR Side by Side Refrigerator

2 Answers

I have a samsung RS2555SL the fan does come on and the refrigator side is not cooling the freezer side is cooling.


It sounds like you have a iced up evap in the Fresh Food side so You need to clean all the ice near the top light and all from all the places.
Appart from this you should also get the thermistor checked and the frig fan. Doing this will fix the problem.

May 30, 2010 | Samsung Refrigerators

1 Answer

Fridge and freezer same temp.


First of all, there is only one thing that cools in a fridge and that is the freezer. The fresh food section is cooled by air forced into it from the freezer.
  • You ice maker will not work if the temp inside the freezer is above 5 degrees. It has a thermostat inside it that enables it.
  • The knob that turns the fridge off and on is the thermostat for the freezer.
  • The other knob opens and closes a damper between the freezer and fresh food section.
  • There is a fan that should be running that pulls air from the freezer into the fresh food section.
(The factory does make the discription of the knobs confussing)

Now. turn one of the knobs all the way one way and then the next. If it turns the compressor off, it's the thermostat. If it does not, try the other knob. Once you find the thermostat, set it in the middle of the scale. Now place the other knob the same. Check and see if you can either feel or hear the inside fan running. If so lets go to the back. This is where your compressor is. It is under the fridge and also has a fan that blows on it. You will need to remove the back bottom panel. See if you can tell if the fan is running. Also notice if the fan is blowing into a set if coils. You should also be able to fill the compressor, if it's hot, it's running. If these two are running, and you didn't see a coil at the fan. Take the front kick panel off the fridge and clean the coil that's under the fridge. If it's dirty, give the fridge a couple hours and see if it cools down. If so, this was your problem. If both knobs are set mid scale, both fans are running, the compressor is also running and the coils are clean. You most likely have a bad timer, compressor or thermostat. This is all that's left.
Please rate solution

Sep 16, 2009 | Amana ASD2326HE Side by Side Refrigerator

3 Answers

Refrigerator side not cooling


The fresh food section is cooled by the freezer section by forced air supplied by a fan. If you have air flow, check the temp inside the freezer. It should be between 0 and -10. If not look inside your freezer and see if you have ice built up on the back panel. If so you have a defrost problem that is most likely a bad defrost heater, a bad termination thermostat or timer. If ther is no ice then check your fan under the refrig. If you can hear the compressor running it should be turning. If this all checks out then you have a freon system problem like. Low Freon pressure or a restriction.

Aug 15, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Side by side fridge not cooling, not making ice


if it seems like the evaporator is getting cold then your sealed system should appear to be ok. you need the evap fan to transfer cold air into fresh food section. if not turning u need to replace fan motor. make sure your not getting to much frost build up on the evap.

Jun 24, 2009 | Frigidaire Freezer Refrigeration White...

2 Answers

Whirlpool Refrigerator fresh food section cool but not cold (freezer ok).


The most likely problem is in the defrost system. Behind the freezer panel there is not only an evaporator fan, but also the evaporator itself, and a defrost heater, termination bi-metal, and drain pan (or trough). You will likely find ice build-up in the evap coil. This could be caused by the defrost timer, the heater, or the termination bi-metal.
Have a service tech look at the unit.

May 28, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

2 Answers

Fridge won't get cold


Check to make sure that the fan in the freezer is running whenever the compressor turns on to cool the unit down. If the fan's not going, warmer moist air from the fridge will make the air duct frost up. The fan needs to be running to blow the cold air into the fridge section.

Apr 28, 2009 | Refrigerators

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