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Martha, Try running another cycle, for some reason I think machine is sensing it still has water in it. If after running another cycle dose'nt do it, check links below to see (2nd link) how to open door manually with out damaging machine. press the helpful button
on some hotpoint models you can remove the front kickplate and on there will be a yellow or green plastic pull toggle, pull this and it will bypass your door lock, if your appliance does not have this then you will need to unplug and leave unplugged for 10-15 mins to reset the door lock, you will however more than likely need a new door lock
Hi claire your problem is the pump braking down check to make sure there is nothing in the pump if you still cant get the door open pull the mains plug out and turn off the water valves red and blue take off the top of the machine and get a basin take the drain hose out and put it in the basin and bring the two down to the floor empty all the water out you should now be able to get the door open remember to check the pump and the bearings