Question about Maytag Neptune FAV6800AW Top Load Washer
From what you describe I feel the next check is to make sure the Fabric Dispenser water solenoid is opening all the way to allow enough water to flow thru the lid channel to fill the reservoir. I say this because you troubleshooting indicates a partially diluted softener in the dispenser reservoir.
You can't get the Service Manual from Servicematers.com anymore so I will point you to a previous post on opening the softener water valve in service mode and let's see if the dispenser valve will fill the reservoir. I don't think that will happen from what you describe......maybe after several minutes in service mode.
You will need to turn on the cold water inlet valve in service mode then turn on the Fabric Dispenser water Valve in Service mode and see after several seconds that the Fabric Dispenser fills and the contents are flushed out to the wash tub.
See this post for your issue http://www.fixya.com/support/t4514661-fabric_softener_dispensor_not_empty
If you want to continue to troubleshoot and DIY the fix I would go to another DIY site that will make it a bit easier to support the fix for your issue. Just Google dh1200s and you should find me on a few other DIY forums...........Rich
Posted on Oct 13, 2010
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Posted on Jan 02, 2017
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