Question about Hotpoint Refrigerators

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Hotpoint refig side by side refrig Mod # CSH24GRTA WW about 15 yrs old. Both sides cooling fine. Thru door water quit about a year ago. Now ice maker has quit. Freezer is still cold. Ater there filters inside that may be clogged??

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  • wgalex Oct 11, 2010

    ZJ-- Are you sure we're talking about the same model?? I don't have a green light on my ice maker. This model is not digital. The only light is the little utility bulb for the "LIGHT" which has an on/off switch or comes on when you dispense water. I just defrosted freezer overnite and
    now am getting water from thru door dispenser.... but still no ice.

  • wgalex Oct 12, 2010

    I'm having a hard time following you and some of your terms. I guess I am appliance challenged....but that is why I asked for help. Where is the ice release lever??? I have a
    rubber pad in the thru door compartment and I have a lever in the ice machine compartment which has only 2 positions: (up) labeled "STOP" and down ...which is "on". Is this the lever you are talking about?? If I move this lever up or down ( and I tried it 3 times in 15 secs....nothing happened and I heard nothing. If I push the rubber pad...the utility light comes on ...there is a
    noise like a motor coming on and it sounds like the machine is turning inside. I don't know if any of the other things in the diagnostic test are occurring or not. How would I know? I don't hear anything else like water running.

    Do you give up??
    Confused

  • wgalex Oct 12, 2010

    When I move the feeler arm up and down...nothing happens.

    When I push the push pad in the door... the utility light comes on..there is a sound like something kicking in and it sounds like the dispenser (coil thing) is turning. But nothing comes out.

  • wgalex Oct 13, 2010

    Now have water thru door after defrosting but still can get no ice. See history.
    Previous solutions/tests were above my head.
    I'm a red-necked Texan. Keep it simple.
    Is it time to call in a repairman??

    Advise. Thanks

  • wgalex Oct 13, 2010

    Ok--- That's what I needed to know. Good job.

  • wgalex Oct 13, 2010

    Good info. Thank you.

  • wgalex Oct 14, 2010

    Just one more comment. I have looked thru all of the original owner's manual and I don't see
    anything at all about "descaling".
    Can I still descale and if so ...how do you do it???

  • wgalex Oct 14, 2010

    OK, THANKS.

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  • Master
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No, no filters, but, during time scales deposit in the valves of the water and ice dispenser. In the user manual it's clearly stated that the unit must be descaled every 2 years.
Yes, this is a job for a pro, the door of the fridge must be completely dismantled to access the mechanism and the water valves. BTW if the scales have completely obstructed the valve then it must be replaced, and the only ones with access to a replacement part are the pros.

Posted on Oct 13, 2010

  • Azrael SRL Oct 14, 2010

    You take out the unit from the door and clean it by hand, with a brush. It's a job for someone with some experience - the procedure is described n the service manual. Unfortunately this manual isn't provided to the customer, i had to buy it from an online site myself.

    But i think that this can no longer be done on your fridge - the water valve has been clogged for too much time, you will gonna have to replace it.

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  • Master
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I'm assuming you mean the green light on the ice maker is on steadily. You could test the ice maker system, by first turning off the ice maker, leave it off for one minute. Now within ten seconds after turning the ice maker back on, and with a one second pause in between, push in the paddle of the ice maker three times, and do nothing else. if the ice maker is working properly, it should begin to cycle, and eventually call for water.

If it never cycles or if it cycles and receives water, you have a bad ice maker, if it cycles and does not get water, you have to replace your water valve.

But, sounds like a clogged solinoid valve they're cheap and easy to replace but if you have to dfrost the freezer anyway make sure you let any ice that may be in the fill tube melt before installing new valve. After the defrost check the valve by cycling the ice maker ( turn the drive gear w/ a small screwdriver) an see if it fills if not replace the valve. Unplugged of course. Change the filter and purge the water line.

If you have a power saving switch turn it to normal if this doesnt fix youre freeze over problem then youre next step will be to check the defrost timer but I dont have the specs. on your unit. Could also check the valve with a cheater cord. Very carefully, I betting ont he def timer stat and or the timer for the fridge, and check the drain.

Hope helps.

Posted on Oct 10, 2010

  • ZJ Limited
    ZJ Limited Oct 11, 2010


    What happens when you press the ice release lever?



    Here are the breakdown diagrams and model_id=203412&diagram_id



    Perform the following Service Diagnostic test: During the first 15 seconds that power is first applied to the ice maker, the Service Diagnostic Test mode may be entered. The service mode is entered by pushing the feeler arm from the "out" position to the 'in' position and back again 3 times and only 3 times within 15 seconds.

    The service diagnostic mode consists of a harvest cycle followed by a water fill. The harvest cycle is entered immediately, regardless of ice maker temperature or arm position. While in the harvest cycle in the service mode, the heater will remain on for a minimum of 20 seconds. The water fill cycle will initiate the first fill (5.1 seconds) without waiting for the mold to "prechill". Only one water fill occurs during the service mode, whether the thermistor has reached 39.2°F or not. The ice maker will exit the service diagnostic test on its own and enter the normal freeze cycle.

    Post the results of the test.

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