Download and install the latest version of iTunes if you do not already have it installed
Open iTunes, and then connect your iPod to your computer.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary
tab of the main iTunes windows.
the Restore button. You will be prompted with one or more restore
options that may prompt iTunes to automatically download the latest
The 4 possible restore options are:
- Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
- Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
- Restore Option 3: Use Newest Version - Restores with the latest iPod Software available.
- Restore Option 4: Restore and Update - Restores with the latest iPod Software available.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
Best to choose restore and update, if available, or just restore it there is no update.
progress bar will appear on the computer screen indicating that the
first stage of the restore process has started. When this stage is
completed, iTunes will present one of two messages on screen with
instructions specific to the iPod model you are restoring.
the restore process, the iPod will show an Apple logo as
well as a progress bar at the bottom of the display. It is critical
that the iPod remains connected to the computer or iPod Power adapter during this stage.
the restore process is complete and the iPod is connected to
the computer, the iTunes Setup Assistant window will appear asking you
to name your iPod and choose your syncing preferences similar to when
you connected your iPod for the first time.