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You could try cleaning the one on there, but all brothers similar to yours are plagued by this problem.
To clean it try:
SWITCH MACHINE ON WHILST HOLDING DOWN MENU/SET KEY, THIS PUTS MACHINE INTO FACTORY SETTINGS MODE. (MAINTENANCE WILL SHOW ON LCD) ENTER CODE:84 & WAIT WHILE MACHINE PERFORMS A FORCED CLEANING CYCLE. (cLEANING WILL SHOW ON DISPLAY) NOW ENTER CODE:09 & MACHINE WILL PRINT OUT ITS PRINT QUALITY CHECK SHEET. (IGNORE INSTRUCTIONS PRINTED ON CHECK SHEET) CHECK QUALITY & REPEAT BY USING CODE:84 IF NEEDED. (YOU MAY HAVE TO DO THIS SEVERAL TIMES BUT YOU SHOULD SEE A STEADY IMPROVEMENT WITH EACH CLEANING CYCLE)
WHEN FINISHED AND QUALITY IS GOOD, ENTER CODE:99 TO RETURN TO STANDARD MODE. PRESS MENU/SET 4, THEN MONO FAX START TO PRINT OUT PRINT QUALITY CHECK SHEET & FOLLOW ON SCREEN INSTRUCTIONS.
The printhead is defective. Call brother hotline. Because this is a very common error (due to malconstruction on the mfc 3820 ) they might replace it for free. And when asked: OF COURSE YOU HAD ALWAYS RUN THE UNIT BY ORIGINAL INK CARTRIDGES!!!! :-) (take the ink carts out before sending or giving it to a service dealer!)
Hi,have the same problem since yesterday. Look on fixyourownprinter.com. """You can fix the ERROR 41. Go to www.bopparts.com and look up part# LK0935001. They sell it for $39.99 and it is very simple to install""".Good luck.
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