Question about Sony (XL-2400) Projector Lamp for KDF-E42A10, KDF-E50A10

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After replacing the bulb, we had a blue colored shape in the middle of the screen, it has now changed to the color yellow and has become larger. I am curious as to what that means?

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  • ctmac89 Oct 17, 2010

    I called Sony - after doing a system reset and a power reset they told me my optical engine was bad and offered to replace my 42" for a 40" for free or I could upgrade to at 46" or 55" for a charge. They said repairing the engine could cost $500-$700. I chose to take the 46" but I haven't received it yet. I spoke to some very nice people at Sony. I was very impressed with their customer service. Good luck to you.

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I don't have a solution but I just purchased the exact same thing which arrived a week ago and I have the same problem. I just have a blue shape in the middle of the screen shining through. I called SONY but they were closed for the day. Trying to find a solution on-line. Maybe we got a bad batch of lamps??

Posted on Oct 17, 2010

  • ctmac89 Oct 17, 2010

    I called Sony - after doing a factory reset and power reset, they told me I had a problem with the optical engine - which I could repair for $500-$700. They offered me a replacement TV - at 40" for free or I could upgrade to a 46" or 55" - I opted for the 46" but I haven't received it yet. I spoke with 2 very nice tech's at Sony. Good luck to you, hope you have the same experience.

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