Question about Sony (1-796-293-13) Plug-In Module DVD Drive

1 Answer

Start Menu, icons disappears except wallpaper & my DVD drive didn't work.

Hi...
i m really annoyed with the following problems:
Firstly, start menu, icons all disappears on my desktop except wallpaper.
So, i just use "Task Manager".
My computer was infected by Trojan Horse and aldy removed by AVG antivirus.
After scanning, it said, "For your window protection, you need to insert WIndow XP professional Disc 2."
But, i can't play CDs or DVD or VCD in my drive.
I don't know wat had happened to my DVD R/RW drive???
When i checked in "My Computer", it shows CD Drive E:, and when i clicked the drive, it shows as if CD is empty. My disc is not empty.
Pls help me to surpass this problem....
Pls give me more suggestion...
Thank u very much!

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

Trojan Horse virus still exist in partition files and you should format entire HDD with Disk-Manager-2000 or some thing like that. After format, reinstall Win XP.
I been faced such problem few months back and that was effected solution.

Posted on May 31, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Lg blu ray player resetting


Hi Jamie,
I had this issue on my LG blu ray player before and found a fix. Link is attached, but here is the summary of the issue: Turns out is was an audio issue that causes the restart. Quick fix is to hit the audio button when the movie starts (near the bottom of the remote) and use the ">" button to change the audio to "2 Eng" (2.0 CH). It's the TrueHD audio of 1.0 CH that causes the system error. I believe you may encounter this on a few other recent Disney releases with TrueHD audio (not sure if your disc is from Disney as well). Not sure if there is a firmware update to fix this, but it's worth a shot to call the 1-800 number on the top of the player. (1-800-243-0000 LG Support)
Hopefully this fix works for you and others experiencing the same problem!My LG Blu Ray Player shuts down when playing specific disc

Apr 23, 2014 | LG Bp125 2D Slim BRay Player - Black

1 Answer

Cant find my format program in windows 7


You can format a drive or usb stick or memory card just by right clicking on it's icon in My Computer and selecting Format from the menu that pops up. If you don't have the My Computer icon on your desktop just go to the Start button (Bottom Left) click it and look on the right hand side of the menu. It should have an entry saying Computer. Right click it and click Show On Desktop.

May 06, 2012 | Gateway AR-230 DVD Recorder

1 Answer

Am having problems with my D drive on my Presario F700. It won't open when "eject" is selected. After manually opening the driver and insert a disc I receive a prompt to insert disc. Any...


Hello dir645,
to have the "DVD ROM" recognized, and 'function' properly!

Do the following:
  • On the "Desktop Screen, {right click} to open the Computer."
  • Select the Properties, in the 'shortcut window.'
  • If you do not have a Computer Icon on the [Desktop]?
  • Click on the "Start Button."
  • In the (right pane), select to open the Computer 'shortcut menu.
  • Choose the "Properties" from the 'list.'
  • Check to see: if there's a DVD ROM Drive letter?
  • ie. (D:) in the "Device with Removable Storage area."
  • If the area is (Blank)?
  • Go to, and select All Programs, after clicking on the Start Button.
  • Scroll to find: the Media Disk Player.
*Note: "You made need to (Setup) the "Player!"
  • [2x] click open the Player, and select to "Setup / Install"
  • Follow all the instructions!
  • Click on the Apply and OK buttons when finished!
  • "Restart the Computer."
Now, go back to: {Start Button -> Control Panel ->
Hardware and Sound -> "Device Manager" -> DVD / CD-ROM drives}
  • Open the [DVD-ROM].
  • "Update the Drivers"
  • Click on the [Driver] button.
  • Select; {Update Driver...}.
  • "Restart the Computer, again!"
!Attention: "Manually "Update Drivers"
  1. Click on the [Update Driver] button.
  2. Select, "Browse for driver software..."
  3. Choose: "Let me pick from a list of device..."
  4. Click on the DVD-ROM Drive.
  5. Click, ["Next"]
  6. "Restart the Computer!"
"If you are satified? Return, and give a "Helpful Rating," Thanks!

Aug 18, 2011 | Compaq Presario 700 Series DVD-Rom Drive...

1 Answer

When i put a cd in my cd/dvd rom it wont play dvd movies nor cd's, it wont show the dvd movie in windows media player nor itunes nor quickplay. the rom says dvd rw-r and those are the dvds i play and...


Hi,

Try to run the following hyperlink

Hyperlink to microsoft automatic assistance

Hyperlink to Cd drive autofix

If it doesnt work then try following steps:


  1. loadTOCNode(2, 'resolution'); Click Start, and then click Run. (in case of windows 7 click start, look for search program and files , type in there regedit and hit ok, jump to step 3)
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click
    UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters. (dont panic if you dont see lower filter)

    On the
    Edit menu, click Delete. (or simply right click and select delete)
  5. When you are prompted to confirm the deletion, click Yes.
  6. Exit Registry Editor.
  7. Restart the computer

Apr 20, 2011 | HP DVD DRIVE DVD Drive

2 Answers

My drive doen't load my cd onto my computer. I hear it humming but nothing happens. it is a dvd optiarc re ad 7203a ata deviced


When you put a disc in, if nothing pops up, do the following:
  1. Click on the Start Menu
  2. Click on "My Computer"
  3. Locate the DVD drive in the window that pops up
  4. Double Click on it to see if you can access the disc
If that does not work, I would suggest that you clean the disc as best you can, make sure there are no major scratches, fingerprints, or dust.
If that still does not work, you can take a known good disc like a DVD movie that you know will play, put that in the drive and if that does not work, it may be safe to say that the drive is no longer working and must be replaced. But if you really want to make sure that it is not dead, you can buy a special disc that will clean the lasers lens inside the drive, I have linked to an example of one that will achieve that task.
http://www.amazon.com/Maxell-DVD-LC-Lens-Cleaner-Blue/dp/B00000JPPI
Now if you have tried all of these options, and still cannot get the drive to read a CD or DVD, you can safely assume that it must be replaced.

Mar 01, 2011 | Sony NEC Optiarc AD-7200A IDE Internal DVD...

1 Answer

Alway stated that insert disc


HI,
This is gonna be a bit complicated since were going to access your registry, but just follow all the steps and it will be much easier
>Click on START
>Type REGEDIT on the search bar on START Menu
>Expand HKEY_LOCAL_MACHINE
>Expand SYSTEM
>Expand CurrentControlSet
>Expand Control
>Expand Class
>Click {4D36E965-E325-11CE-BFC1-08002BE10318}
>Look for the Upper Filters / right click on it / click on Delete
>Look for the Lower Filters / right click on it / click on Delete
>Restart PC
>Try you CD / DVD ROM

If nothing happens, click on this link then click on RUN and follow the steps, then restart computer and try to run a disc again, if still nothing happens, theres a possibility that the problem is with the hardware side or the media player that you are you using...

Hope this will help...Your response is very much appreciated...

Feb 08, 2011 | Acer (KV.16X04.007) DVD Drive

2 Answers

What does code 41 or error 41 mean as my dvd/cd burner in my toshiba laptop is not working and is showing this error message?


Hi,
Follow the procedure below to remove the error message :
This procedure works for XP OS :

Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right panel, click UpperFilters.

On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.

If your OS is other than XP let me know .

Hope this helps.

Thanks for using Fixya.

Mar 14, 2010 | DVD/Blu-ray Drives

1 Answer

Drive disappear. shows yellow exclamation marks


Hello,

This article might help you in fixing the error code 19. I have tested this one and it worked for me. The error means that the optical driver got corrupted.

Microsoft Windows Vista
  1. Click Start and then click All Programs.
  2. Click Accessories, and then click Run.
  3. Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  5. In the right pane, click UpperFilters.
  6. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. In the right pane, click LowerFilters.
  9. On the Edit menu, click Delete.
  10. When you are prompted to confirm the deletion, click Yes.
  11. Exit Registry Editor.
  12. Restart the computer.
Microsoft Windows XP
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane, click UpperFilters.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. In the right pane, click LowerFilters.
  8. On the Edit menu, click Delete.
  9. When you are prompted to confirm the deletion, click Yes.
  10. Exit Registry Editor.
  11. Restart the computer.

Jan 30, 2010 | Dell 8X DVD-ROM Drive for Precision...

2 Answers

Iv lost my dvd rom icon on my laptop


You could try restoring the system to an earlier date with system restore. If your good registry has been saved this may solve your problem.

Apr 27, 2008 | HP 373314-001 - HP Multibay II 8X Laptop...

Not finding what you are looking for?
DVD/Blu-ray Drives Logo

Related Topics:

62 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony DVD/Blu-ray Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

isaac johny
isaac johny

Level 3 Expert

796 Answers

Josh Whitehead
Josh Whitehead

Level 3 Expert

1146 Answers

Are you a Sony DVD/Blu-ray Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...