Question about Brother MFC 7840W Printer

1 Answer

I have a new MFC-7840W Brother Printer. I have had it about 2 weeks. Today, when I go to make a copy it puts a bold line exactly down the center of the page. Just 1 solid line. It happens whether I use document feeder or lay paper directly on glass. I tried the 2 to 1 and again even with that the line is down the center of both the smaller pages on the 1 page. I have turned machine on and off again. Same result. When I print from my printer I do not have a line on my printed documents. When I scan a document there is no line on my scanned copy. It does not act like dirt or anything like that, I have seen that before, plus the machine is brand new I did, just for kicks, open the drum and slide the green tab back and forth to clean, as recommended in the book and return the tab to the home position. Didn't help. Any ideas?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,705 Answers

As its new its got to be either a fault or a printer setting.
Soooooooooooo, I'd go through the printer settings, see if there's anything which divides a page as such. Assuming no, its time to get on to Brother or you vendor. Its new so you don't want to start messing about with it, that may void any warranty.

Ask your vendor to demonstrate to your satisfaction or talk to brother via their web site / contact us.

Posted on Oct 10, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Black line on the copy


black line on the copy.. try to clean the scanner flatbed and the ADF if black line still in the copy... replace the DRUM of your printer..

Feb 03, 2014 | Brother MFC 7840W Printer

1 Answer

Brother mfc-7840w won't receive fax


The first thing that I would try multiple people to ask them to fax you.Sometimes the 2 machines don't "sync".This is a toll free fax test number that I always use to check my machines..1-888-473-2963.Just write the words "FAX TEST" in large letters on a blank sheet of paper..fax it to that number...leave the line open...you should get a fax back in about a minute.If you get a fax back...your machine is fine...let me know if this was helpful....thanks.

Dec 14, 2011 | Brother MFC 7840W Printer

1 Answer

Drum error message


To reset MFC-7840W drum count use the following steps.

1. open the front cover (leave open).
2. Press clear/back.
3. Then confirm the new drum install by pressing 1.
4. The display will indicate accepted.
5. Then close the front cover.

This should be done each time the drum unit is replaced.

Jun 18, 2010 | Brother MFC 7840W Printer

1 Answer

Documents are smudged on brother mfc-7840w


just clean the toner and try.
Have a nice day and do not forget to rate please...!

Feb 03, 2010 | Brother MFC 7840W Printer

2 Answers

How do you reset a Brother MFC-7840W printer to factory default settings?


Menu * 2864 (within 2 sec.), 0,1, when 'maintenance' appears, press 0,9 to exit.

Dec 08, 2009 | Brother MFC 7840W Printer

1 Answer

MFC 7840W, fax not sending or receiving


Is your phone line DIGITAL? Fax machines are ANALOG devices.

Jan 15, 2009 | Brother MFC 7840W Printer

Not finding what you are looking for?
Brother MFC 7840W Printer Logo

275 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

James Cagle
James Cagle

Level 2 Expert

455 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...