Question about Kyocera FS-2000D Laser Printer

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I work for Siemens. We use this printer for SAP. I have had about 6 of them go bad with error message Call Service 6000:0087661. Can this be fixed.

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Telephone your local Kyocera business office, and ask them to dispatch a service-technician to your location, so that the problem can be diagnosed and fixed.

Posted on Oct 10, 2010

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1 Answer

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Error Code: -131, ErrorMessage: Connection to license server failed; if license server address is invalid, correct it; if TAO NT naming service stopped, activate it and restart License Manager
I was sure that all SAP B1, and MS SQL services are up, and running on the server side so I knew this is an issue related to the client side.
The solution was checking the file "b1-local-machine" which is located it under "C:\program files\SAP\SAP Business One DI API\Conf"
The value of the server ip was "localhost", and it should be the ip of my production server instead.
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My printer is intermec PF8T i have i SAP program to print patient information but it cannot print the error is orange ligths was the error.


There are a few things to figure out here from a SAP basis administrator perspective these steps are common. Also I am just trying to help and with SAP there could be multiple solutions. Good luck.

Check SAP MarketPlace for SAP note: 1557674

Here are the steps taken from the SAP Community Network which might help. I would suggest reading the entire link as its informative. http://scn.sap.com/thread/1975158
Step:
run SPAD
to create an output device, choose Output Devices on the Devices/Server Tab
click on Display now you will be in Spool Administration window
click on Change button then Create tab will be appear, now you have to put the following information.
Under DeviceAttributees
put the Output Device name with shortname
Device Type: SAPWIN
Device class: Standards printer
you can put Model/Location/Message as per concern.
Under Access Method
Access Method: G
Host Printer: __default
save
for more information about
Device Type
http://help.sap.com/saphelp_nwmobile711/helpdata/en/d9/4a910f51ea11d189570000e829fbbd/content.htm
Access Method
http://help.sap.com/saphelp_nw70/helpdata/en/4f/9c033cff903105e10000000a114084/content.htm
(1) Choose "S: Print Using SAP Protocol" if a print server with SAPlpd or SAPsprint is used to print barcodes.
(2) Choose "F: Printing on Frontend Computer" if SAPlpd and SAP GUI are used together to print barcodes, SAP GUI sends print job to SAPlpd, SAPlpd is started automatically and forwards the print data stream to the Windows print manager.
(3) Choose "G: Frontend Printing with Control Tech", only SAP GUI is involved in printing barcodes, SAPlpd is not used.

Here are the Intermec drivers:
http://www.intermec.com/support/downloads/index.aspx

Understanding the LED Indicators
LED Meaning
Green (blinking) Auto-Sensing mode
Green (blinking) Downloading font, form, or graphic
Green (solid) Dump mode
Green (solid) Ready mode
Green (solid) Print mode
Orange (solid) Boot mode
Red (blinking) Media jam, overheated print head or stepper
motor
Red (blinking) Downloading firmware
Red (solid) Error mode

Good luck


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1 Answer

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} This is what I foudn working on the same problem....
Dell 5310n: error message is 900.00 service RIP software A few of my users were having trouble with a Dell 5310n printer. The error message on the display was error message is 900.00 service RIP software. When printing large data files, such as a PowerPoint presentation, the printer would error out.

Per Dell's recommendation I configured the virtual printer to not spool the print jobs and send them directly to the printer. This seems to have corrected the issue so far.

Since I have HP printers on the same print server and none of them have had any kind of issue printing the same large files, I starting to think that the problem is due to either bad printer hardware or print drivers from Dell.
http://itadmindev.blogspot.com/2008/07/dell-5310n-error-message-is-90000.html

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From the message board archives:

Error codes:

## 322 Fuser not heating (Usually Bad Fuser Module)
## 323 Laser Beam detect error
## 324 Laser scanner motor rotation incorrect
## 325 Fan motor inop
## 330 Power Supply (Replace/Repair)

You must turn on error management to have the machine display error codes, otherwise it will just say "CHECK PRINTER".

To turn error management on, enter the following: Press Data registration, #, Set, 00000011, set, stop. Now after the "check printer" message there should be one of the error codes above.

Supposedly, Nation-Wide Repair Service fixes the bad power supplies for $45.00. They can be reached at 800-798-1814. You can also buy one for $148.00 from www.loyal.net I hear. The proper replacement power supply part number for both the LC7000 and LC7500 is HH3-5278 so I am told.

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Do this, take out the cartridges, check if the contacts are clean and dry, then be sure to fix well again in the printer, if an error message appears, push the cancel button by 6 seconds, this deactivate the ink level sensor.If the error stay, 6 seconds 1 more time, if not works, I think that one or both cartridges are damaged, try with a new pair.

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The error means -

A critical firmware error has
occurred.

Recommended action

1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

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