Question about RCA TH1101 MP3 Player

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Needs repairing My Phillips device manager is telling me that I need to repair my mp3 and to hold down the vol + key buttons but I don't know where they are.

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I have the th1611 mp3 player an it turns on withthe computer but not whit the batery do u havethe diagram of the chassis

Posted on Aug 22, 2009

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Wrong section, BUT:
The volume + key is on the side of your player - read your manual for the diagram - also, turn your player OFF first, THEN press the volume + key

Posted on Jun 25, 2008

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Posted on Jan 02, 2017

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I am using philips gogear 2gb mp3 player, the problem is, the mp3 player is fully charged by an external usb charger but still it doesnt turn on. i heard that restoring to factory default setting would...


well i guess the device manager provided by Philips is a little bit crappy..personally, i tried several times with my device and it didnt recognize my device at all. until i tried to call the support centre, they provide me the solution. it s all abt the steps in doing the repair.
1) open device manager
2) press the vol key (mine is the vol key, i know this varies from models to models, maybe you have to check) and dont switch on the device --

Aug 07, 2010 | Philips GoGear HDD075/17 MP3 Player

1 Answer

Phillips Gogear SA5285/37 is frozen


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Mar 08, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Phillips SA 3285 Not Loading Firmware


Download the updated version of the Philips Device Manager from Philips website first. Then:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Feb 25, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My 2gb phillips mp3 player will only show the phillips screen then shuts off and my computer will not recgonize it what do I do?


Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.


-Tha Mp3 Doctor

Feb 24, 2009 | Philips GoGear SA178 MP3 Player

3 Answers

My player isn't recognized by the Device Manager or Windows Media Player


I was experiencing this similar problem, and from my research so were alot of other people, what finally worked for me was this:

  • Update all the software on your computer via Phillips site
  • Open the Philips Device Manager
  • With the device connected and the 'connected to pc' screen showing on the GoGear, do a 'soft reset' by holding the Power Off + Volume Up buttons for a few seconds
  • As soon as the device restarts itself, hold the Volume Down button, the computer should now recognize the GoGear
  • Follow the onscreen directions to Repair the device
  • Thank the intarwebs.

Sep 29, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do i fix my go gear phillips mp3 player..it froze


Steps to Repair:
  1. Open the Phillips SA-31xx device manager.
  2. Connect the player to the computer while pressing and holding the on/off button of the device (the inner round button.image_thumb%5b1%5d.png). Windows will tell you that a USB device is connected in the repair mode.
  3. The device's screen will look like:
image_thumb%5b6%5d.png
  1. On the device manager, click on the Repair tab.
  2. On Repair tab, click the Repair button. It will show the message that the device is repaired. The device will also show that it's being repaired.
repaired_thumb.jpg
3. After the device has been repaired, below message will be shown.
successfully%20repaired_thumb.jpg
4. BEWARE ALL DATA WILL BE LOST from the Phillips Go Gear SA-31xx Media Player without any warning.

Aug 19, 2008 | Audio Players & Recorders

2 Answers

Phillips GoGear 2GB


Without opening the Philips device manager, disconnect the player from the computer, turn it off, and hold in the volume + button. Continue holding in the volume + button as you reconnect the player to the computer. After reconnecting, continue holding in the volume + button until the "Found New Hardware" Wizard pops-up. Go through the reinstallation process. Once complete, open the Philips Device Manager and click on the update button to make sure the device has the latest firmware upgrade.

Apr 20, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Won't repair


First, try installing the updated version of the Philips Device Manager from the www.usasupport.philips.com website. If the repair fails a second time, then, try disconnecting the GoGear from the computer, holding in the volume + button, and reconnecting it to the computer with the volume + button pressed WITHOUT opening the device manager. Windows should go into Found New Hardware/Recovery Console Mode.

Apr 07, 2008 | Philips SA5125/37 MP3 Player

1 Answer

Phillips HDD120/05


Repair the GoGear - warning: this will delete all files from your player.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor

Feb 10, 2008 | Philips HDD120 MP3 Player

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