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Model MSD2651HEQ Mattag side by side refrigerator-- the water filter will not release from the filter head. After several attempts the water will not dispense and the old filter remains in the head. what next? Sandy Hilborn

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  • nhilborn Oct 10, 2010

    This filter has being changed several times but always hard to remove -- this time the filter turns hard and wants the head to break away from the holding bracket- what next- there is not space to use two wrenches.-- dynamite is not the solution.



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Wow that's a nasty one, so it will not release no matter what you do? I'm not sure even where to point you on that issue. Is it just screwed on so tightly that you can't release it? Give me a bit more detail and I can definitely help.


Posted on Oct 10, 2010

  • Tim Grayson
    Tim Grayson Oct 10, 2010

    Yikes, if it's that badly stuck (and it sounds like it is since you have been able to remove it successfully in the past) you are going to want to employ the services of a professional Maytag person. That way if they break it (which is likely from the sound of it) they will pay for the repairs themselves as opposed to you breaking it and doing hundreds of dollars of damage to your fridge. I just wouldn't mention that it is badly stuck ahead of time, just feign ignorance and tell them you need them to change the filter... Let them figure out that it's stuck and have them do the replacement. Trust me it will be well worth the small service visit charge to ensure that the fridge is not damaged, and if it is - they will be liable.




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