Question about Whirlpool ED5VHGXM Side by Side Refrigerator

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Hi I have a 2006 Whirlpool GC3SHEXNB03 side by side frig, the "gold" model. The freezer was not cooling well last night. I pulled the panel in the bottom front to access the coils. They had a lot of hair build up from our beloved Golden Retriever + dust + my own hair, like an inch thick. I vacuumed the front of the coils last night. Still did not cool well 12 hours later. It had made ice, but the ice was shining with a little water on it. I cannot set the temperature controls to zero (freezer) and 34 for the unit, because it keeps going back to 6 degrees and 36 on the frig side, on the control. Today I pulled the back panel to access the electronics. The compressor was red hot. The fan was not working. I turned the unit off. I set up a big industrial fan and aimed it into the entire compressor area. After the compressor and area cooled off for 30 minutes, I plugged it back in and the fan was working. But the compressor still gets very hot. Anyone have any ideas? THANK YOU VERY MUCH!!! (I put thanks in caps to emphasize how much I appreciate any input.) Best, Beth

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  • pashamedia Oct 10, 2010

    THANK YOU heatman101! (((HUGS))) Beth

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  • Whirlpool Master
  • 43,501 Answers

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing then check out thelast two tips.

If your refrigerator is running but warm, then...

Check out this tip that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Posted on Oct 10, 2010

Testimonial: "Heatman101 TY X 10! Compressor fan starts. Freezer fan also is working. But how hot should the compressor get? Still gets real hot! TY"

  • D. Floyd Kolb
    D. Floyd Kolb Oct 10, 2010

    Hi,
    When running for long periods of time and especially on a start up the compressor will get to 200F or better... hot enough that you do not want to be touching it!!!
    But the hot gas coming out of it will make it very hot in some spots...right where the cool gas goes back in it will be fairly cool....
    So the best practice is to give it as much air and keep it as cool as possible to get it running the most efficiently possible...

    heatman101

  • pashamedia Oct 10, 2010

    Dear Heatman101, this "repairgirl" just pulled off all the screws and so on to access the coils in the freezer. No ice or frost there. Fan running fine. OMG 15 minutes just to check that! So that is OK. I have put the industrial fan on the open port to the compressor in the back of the ffrig, down below, to give it ventilation while it gets back up to speed. Will not put the cover panel back until tomorrow morning. THANK YOU for saving the freezer foods etc. You are what makes the web a GREAT place!! (((HUGS))) Beth

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