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you have a usb hub? try removing it, then rebooting computer- if it re-boots, may be too many usb devices. how many hds and optical (cd/dvd) devices are installed? you can get a 'powered' (wall-wart!) usb hub that doesn't rely on the comp. power supply to supply it. you may want to consider that! good luck!
Under the start menu there should be an option to shut down; restart; sleep. Use the restart option & it will start rebooting. If this does not work then close all your programs and hit ctrl+alt+del twice. This should start a reboot. Hope this helps.
What type of computer is it? Manufacture/partnumber...Your associates are incorrect, it is actually better to leave it on because turning it on and off is harder on a computer. This also depends upon your environment (dust, dirt, moisture, etc.) Companies all around the world leave computer systems up for years, only to shut them down when a part needs repalaced or windows requires a reboot.