Question about GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Ge pss 26 ngpb-bb refrigerator, 5 year old side by side with icemaker and water dispenser. Started making a loud knocking noise three weeks ago. 5-8 knocks, about 3-4 per second, then stops. repeats every 5-10 minutes. Seems to be from upper left of the cabinet. Otherwise the unit works well.

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  • oas3 Oct 10, 2010

    Nothing here that helps. I listened to the GE video that shows all normal sounds. This knocking is not mentioned.

  • oas3 Oct 10, 2010

    it works fine. i emptyed it out last week to see if this was an issue. also shut it off for a while to test this.

  • oas3 Oct 10, 2010

    i saw it, and have access to the serv manual.

  • oas3 Oct 10, 2010

    knocking noise as above.

  • oas3 Oct 10, 2010

    what does that mean

  • oas3 Oct 10, 2010

    Ice maker works fine. I can not make the noise happen, either by dispensing ice or any other means. Seems to be random. I am trying to listen to the various fan noises to see is the knocking happens when one of them turns off.

  • oas3 Oct 11, 2010

    any other thoughts?

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2 Answers

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  • Master
  • 2,777 Answers

Front upper left you say, so that would be on the freezer side, correct? And it has an icemaker that is active in this unit, correct? I notice you say it has one but just want to make sure it is active. It sounds like the icemaker itself making the noise. Does it still make and dispense ice without issue? And when you dispense it, the noise isn't present - or activated - when you dispense the ice?

Thanks
Tim

Posted on Oct 10, 2010

  • Tim Grayson
    Tim Grayson Oct 11, 2010

    Sorry I was locked out of my account for a short time there, I hope it doesn't happen again :(. Did you confirm, is the noise coming from the ice maker area at least when the door is closed?

    Tim

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  • GE Master
  • 8,220 Answers

I can't imagine what that noise could be. But I do have a service manual. This will help you diagnose the problem Their is a page which explains normal and abnormal noises associated with this refrigerator, automatic defrost, and a lot more.

GE PSS SERVICE MANUAL

Posted on Oct 10, 2010

  • 3 more comments 
  • Dan Webster
    Dan Webster Oct 10, 2010

    Could be the icemaker has an ice cube lodged in it. If so use a hair dryer to free up the stuck ice cube.

  • Dan Webster
    Dan Webster Oct 10, 2010

    Is the service manual link working? This is not the user manual. It is the tech manual. Thanks.

  • Dan Webster
    Dan Webster Oct 10, 2010

    Their could be a defrost issue

  • Dan Webster
    Dan Webster Oct 10, 2010

    Ok if the defrost ing is fine I can think of one other thing and that would be a broken motor mount.

  • Dan Webster
    Dan Webster Oct 10, 2010

    I am having tech dificulties. I don't see your questions till I reply. Really weird.

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