Question about Cameras

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A problem has just arrisen on my cannon 5D camera, it simply does not want to shot a picture, it focuses fine, I hear the blip but when I press the sutter it doesn't take the picture. I turned it off and then back on again and this time it took a photo but I could hear the camera trying to process it and then err apeared. Please I would appreciate any comments or advice on what I should do

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  • photos_buckl Oct 10, 2010

    still the same, the message which appears is err 01

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  • Master
  • 567 Answers

Hi,

Please take a backup of your pictures on the menory card.

Format the card in the camera and try again.

If this doesn't work for you, please comment and let me know, and I will be more than happy to assist you to further resolve your issue.

I will appreciate your feedback and positive rating for this solution.
Thank you.

Posted on Oct 10, 2010

  • Anuj Joshi
    Anuj Joshi Oct 10, 2010

    Thank you for the update.



    The error message "Err01" is short for "Error 01." It indicates that the camera is not communicating correctly with the lens you currently have mounted.



    to resolve this error, remove the lens, reattach it, and check to see if the error message reappears. If you see the error code again, you'll need to clean the lens contact.

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Good day,

I have heard a lot of complaints about people taking Blurry Photos.

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15073327_1.jpg

The other possibility I would identify is that the pictures are out of focus.
This problem can be caused by a dirty lens or because the object or person was not focused on. To ensure focus on your photos, line up your shot and wait for the camera to focus by pressing the shutter button half way down. When focused press the shutter button in all the way and hold the camera still until the photo appears on the screen. By doing this you will eliminate any motion that might mess up your shot.

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If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

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Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

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If none of this works for you please comment.

Good Luck!

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