Question about Digidesign Mbox External Sound System

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Setup can someone please help me, i am trying to setup my keyboard with protools through my mbox but I am not getting any sound no matter what i plug into on the mbox and no matter what kind of track i use in protools, can someone help!

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Plz give solution how to driver install

Posted on May 31, 2008

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ProTools LE7 cannot locate hardware on startup.


There is something that I have learned about computers and it is now posted on a big sign over my desk "WHEN IN DOUBT, RE-BOOT" and that's what I did. It solved my problem.
Thanks for getting back anyway.

Nov 02, 2009 | Digidesign Mbox External Sound System

1 Answer

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You have to select the port in Pro Tools, but the computer has to recognise the MIDI port first.Does P.T. see that you have a MIDI port installed? Did you select an instrument plug in and map the keyboard as the controller for the plug in? You may need to use a utility like MIDI Yoke or MIDIOX to map the port if you are using Windows. You also have to have the drivers installed so that Windows recognises it as a MIDI port. If it is on a Mac you may have to use the Audio/Midi setup up utility to add the midi port.

Best of luck, Let me know if I can help further.

Dec 25, 2008 | Digidesign Mbox External Sound System

2 Answers

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Double check and Ensure your headphones work.
Ensure that the master level is turned all the way to the right (Playback). I would also check that the main audio out of the Mbox is functioning so use two TRS 1/4" [balanced] cables to and amp and speakers to ensure master output jacks give you the same result. If they do chances are the Mbox is bad, if not it could be just the headphone preamp is bad

Nov 11, 2008 | Digidesign Mbox External Sound System

1 Answer

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This means that your firmware on the Mbox and the drivers need to be updated. I had the same problem afte updating my protools from version 6.7, Did you recently do any protools upgrades? You can go to Digidesign>My Digi>downloads>Mbox>firmware updates or>driver updates

Oct 17, 2008 | Digidesign Mbox External Sound System

2 Answers

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Digidesign website had the answer....go to windows,show workspace and change the settings for your relevant disc from transfer T to R...record in the A..audio column.
Thanks  Bobcat8

Oct 07, 2008 | Digidesign Mbox External Sound System

1 Answer

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i'm running os 10.5.6 w/ protools 8.0 and the original mbox. i had the same problem. protools opened and seemed to work except there was no sound from either analog outputs or headphones. this worked for me:
1. shut down computer
2. unplugged all usb cables except keyboard/mouse
3. restarted computer
4. re-plugged usb cable from computer to mbox
5. opened protools session
6. hit play and now i'm hearing sound and everything seems normal.

i hope this helps everyone else

Oct 03, 2008 | Digidesign Mbox External Sound System

1 Answer

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it doesnt sound like its the mbox more maybe the protools install. But as far as the cable goes can you tell me if you can ping the mbox throught the 1394 connection. If you cant ping it then damage may have been caused to the unit and it may need to be serviced. I fix my own M-box's but in my store it only costs around $50usd to fix almost all problems with a mbox2

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same here but when i pull up protools the mbox does not power on !!I have the imac g5

Jun 21, 2008 | Digidesign Mbox External Sound System

1 Answer

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May 13, 2008 | Digidesign MBox 2 External Sound System

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