Question about Aqua Vac Tiger Shark

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I have a tiger shark one and half years old. it turns on, can hear the motor going and it will move and clean regularily anywhere from 20 sec to 5 minutes. but then will get stuck in one spot. the motor is pushing water out through impeller but the wheels are not turning and it is not moving. what to do? when i take it out, the wheels manually move well both ways.

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  • Aqua Master
  • 1,378 Answers

The motor pack is having trouble and will need to be replaced (most likely). For help finding a service center that can perform the inspection and repairs check Hayward's site at http://www.haywardnet.com/locator/ and fill in the information requested. Be sure to select product repair or service and robotic cleaners to limit the response to those able to fix these cleaners. We are in S.E. Michigan and are one of the centers for Tiger Shark cleaners.

John

Posted on Oct 11, 2010

  • QtipC Jul 28, 2011

    I'm having the same problem. Tiger Shark worked great a couple days ago. Went to use it today and it doesn't move. I have power. How much does a motor pack go for. There are no service centers located in my area. What are my options.

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Was the store able to scan the motor to pull out operational info? Was it water tested prior to being returned to you? Perhaps the store will make accomodations to get it returned and repaired correctly?

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My tiger shark pool cleaner will run for about 30 sec. then shut off. how can i fix this problem?


The pool cleaners impeller may be clogged or jammed with debris. Check and clean if necessary. The brush rollers or drive tracks could also be stuck. Check for debris and remove. It is most likely one of these problems if it is shutting off after only seconds of running. If these don't seem to be the problem, I would check your power source.

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Good Luck

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