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I need to scan a document and save it to my computer... but the printer/fax/scan just says "scan mode" and doesn't do anything. It uses a creative array of beeps when I press the buttons (OK, START, Black...). any thoughts?

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You need to check compatiblity issues between your scanner and your PC install or reinstall the scanner to your pc may answer driver issues that may be causing your problem check manuals

Posted on May 31, 2008

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I am trying to scan documents and images into my computer and also email but apparently i can only choose from "scan and reprint" or "scan to memory card" options? Please help!!


If your HP Printer is connected to the computer it should be able to save the scanned images to your computer when you start the scanner using the scanner icon on your computer.
The the way is to save the images to your memory card and transfer them to your computer using a memory card reader, then you can email these images as a file attachment in your emails.

Aug 26, 2011 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

I cannot use the scan function on my X5470--specifically, to scan documents into PDF format. "Cannot retrieve Application List" is the messge shown. How do I repair this function?


Make sure the Lexmark OCR scan software is installed on your computer. The software allows you to scan your documents to PDF file. The software is only available on the installation disc that came with your Lexmark printer. If you don't have the disc, please contact Lexmark Technical Support Center for assistance.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

Aug 15, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I am trying to scan a document, and have scanned it to "word" and to "email" and to Internet explorer, on the scan choices, but can't find it anywhere on my computer. Plus, when it...


A quick to fix to most communication problem is to reboot your system. Disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again. When scanning using the scanner glass, the scanner light will move across the glass to scan your original document. The printer will then process the image and sends it to your preferred application on your computer.

Jun 14, 2011 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

2 Answers

I have registered my Brother MFC 9840CDW on the brother website but it still says "not registered" when I try to email a scanned document. I registered it online. Do I have to do anything on the...


If the LCD shows Not Registered when you enter a One-Touch or a Speed-Dial number, it means that an email or number is not stored there.

If you selected E-Mail and save the E-mail address, you can only use the E-mail address when you are in Scan mode. If you selected IFAX and save the E-mail address, you can only use the E-mail address when you are in Fax mode.

Your machine has 20 One-Touch keys where you can store 40 fax or telephone numbers or E-mail addresses for automatic dialing. To access numbers 21 to 40, hold down Shift as you press the One-Touch key

You can dial in any of the following ways.

Manual dialing
Use the dial pad to enter all the digits of the telephone or fax number.

One-touch dialing

Press the One-Touch key that stores the number you want to call. (See Storing one-touch dial numbers on page 60.)

To dial One-Touch numbers 21 to 40, hold down Shift as you press the One-Touch key.

Speed-dialing

Hold down Shift as you press Search/Speed Dial, and then enter the three-digit Speed-Dial number. (See Storing speed-dial numbers on page 61.) Three-digit number

May 17, 2011 | Brother MFC-9840CDW Laser Printer

1 Answer

Hello, I am attempting to scan an important document and the printer keeps saying "set the document on the platen glass" the document is there but it keeps saying the message


The best way to scan images to save on yourcomputer is to use the scanner software on the computer. Not the scan functionon the scanner.
You don't say what type of scanner software you have but usually scannersoftware works this way:
1) Place photo on scanner
2) Open scanner software
3) Using the software, Initiate scan
4) Name the Scanned item and save it to your desired location/folder
Note: some applications will automatically save to --My Documents--My Pictures
5) Repeat process for each pic to be scanned

May 01, 2011 | Canon Pixma MP480 All-In-One InkJet...

1 Answer

I have Canon MX 310. It prints, sends fax and copies with no problem at all. But it does not scan. I push the scan button and it then shows a screen that is black or color scan. It then changes to...


Hi
I think you will need to run the cd installer again to install the scanner driver on your printer.

You can check if the driver of the scanner was successfully installed once you view on the Scanners & Cameras inside the Control Panel and see the image of your printer scanner. It means it is connected and ready to be used. If you can not see the icon of the printer scanner there, then, it could not be installed or the printer is attached to other pc in the network.

Remember to use the printer as scanner, it should be attached locally to the pc you are using. Pressing the Scan button in the printer will save the scanned documents in the computer as pdf files.
In order to save the documents as jpeg files, you must need to use the scan option on the Scanners & Cameras inside the Control Panel.

Hope it helps. Just post back if you still have questions.

Dec 21, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How does the 1210 scanner work with Windows 7? I have downloaded the driver for the printer and it works ok, but I cannot use the software for the printer. The copier and the scanner work, but i cannot...


You will have to do a two step process to send a scanned document or image by email; the scan to e-mail button won't work. Scan using either Windows Fax and Scan or Paint. Save your file. Then start (Compose/Write) an e-mail to the person you need to send the document. Click Attach and browse to the location where the scan was saved. The default folder is C:/Users/<user_name>/My Documents/Scanned Documents . Click OK after selecting that image. Finish writing your e-mail and send it.

If you'd like to automatically open the e-mail program, browse to the folder where you saved the fax from Computer (Start button) and right click on the image. Choose Send to Mail Recipient. The new mail compose window should open.

I hope this helps.

Cindy Wells
(a program like PaperPort may let you send to e-mail recipient without the extra step; however I'm not sure of the details.)

Mar 22, 2010 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

When pressing scanner to computer button nothing happens


To scan a document, please follow the steps given below:

1. Go to "Start," "All Programs," Lexmark 2500 series, "Lexmark Imaging Studio."
2. Click on "Scan," "Save edit or share."
3. Under "What are you scanning" choose the option as "photo," "several photo" or "documents."
4. Select the location to save as my pictures or other folder on your computer.
5. Click on "start" to scan.

May 09, 2009 | Lexmark X2550 All-In-One Printer

2 Answers

Hi, Remote Fax Error being displayed


NOTE this option may vary to printer try USING OPTIONS TO SET CHANGES


To resolve the problem, try the steps below. After each step, try to send a fax again.

1. As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution:
* Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution.
2. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document.
Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue.
3. Turn off the Scan Before Dial option by pressing the following keys on the operator panel:
1. Press the Fax button, then press Options untill u see ADVANCED FAX mode.
2. Press Select.
3. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display.
4. Change the setting from Yes to No using the + (right arrow) button.
5. Press Select.
Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known.
4. Lower the fax transmission speed 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so:
1. Press the Fax button, then press Options untill u see ADVANCED FAX.
2. Press Select.
3. Press Options untill u see until MAX SEND SPEED appears on the LCD display.
4. Change it to 9600 BPS using the - (left arrow) button.
5. Press Select.
5. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel:
1. Press the Fax button, then press untill u see to get to ADVANCED FAX.
2. Press Select.
3. Press untill u see ERROR CORRECTION appears on the LCD display.
4. Change the setting from On to Off using the + (right arrow) button.
5. Press Select.

Nov 16, 2007 | Lexmark X4270 All-In-One InkJet Printer

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